Student Support #1

1. (43) Before starting an online program, students are advised about the program to determine if they possess the self-motivation and commitment to learn online.

Not Observed      Insufficient       Moderate Use       Meets Criterion Completely

Information about online learning at the School of Library and Information Science is provided - http://slisweb.sjsu.edu/prospective-students/discover-online-learning

SLIS runs several online open houses throughout the year. See http://slisweb.sjsu.edu/prospective-students/online-learning/open-house.

Online learning is discussed at these sessions including necessary personal attributes as well as web conferencing and using a learning management system.

After students are admitted but before they ever register for classes we aim to connect with prospective students. The objectives include:

1) connect with them while they wait to hear about admissions
Seven-ten days after initial application, contact message sent directing them to the blog and giving contact information for questions

2) increase admission to enrollment
Three-five messages sent at intervals between acceptance and the beginning of classes Messages give information about next steps, registration procedures, and online learning

In addition:
Email communications informing them of upcoming events, school news, and admissions processes.

A custom web page that includes links to relevant content:
http://slisweb.sjsu.edu/prospective-students/how-apply

A custom blog where we post relevant information and welcome admitted students to submit comments: http://slisapps.sjsu.edu/blogs/enroll/

Exclusive online seminars hosted by faculty and current students covering our learning management system, career planning, and various communication channels that students can use in our programs such as Facebook and Blackboard IM.

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