Student Support #3

3. (45) Students receive (or have access to) information about programs, including admission requirements, tuition and fees, books and supplies, techincal and proctoring requirements, and student support services prior to admission and course registration.

Not Observed      Insufficient      Moderate Use      Meets Criterion Completely

Prospective Students:
http://slisweb.sjsu.edu/prospective-students

Programs:
http://slisweb.sjsu.edu/prospective-students/choose-your-program

Admission Requirements:
http://slisweb.sjsu.edu/programs/mlis/admissions-requirements

Fees:
http://slisweb.sjsu.edu/current-students/registration-and-enrollment/slis-fees

Textbooks:
http://slisapps.sjsu.edu/gss/textbooks/

Home Computing Requirements:
http://slisweb.sjsu.edu/current-students/technology-support/home-computing-environment

Additional Support:
After students are admitted but before they ever register for classes we aim to connect with prospective students. The objectives include:
1) connect with them while they wait to hear about admissions
Seven-ten days after initial application, contact message sent directing them to the blog and giving contact information for questions
2) increase admission to enrollment
Three-five messages sent at intervals between acceptance and the beginning of classes Messages give information about next steps, registration procedures, and online learning

In addition:
Email communications informing them of upcoming events, school news, and admissions processes.

A custom web page that includes links to relevant content:
http://slisweb.sjsu.edu/prospective-students/how-apply
A custom blog where we post relevant information and welcome admitted students to submit comments:
http://slisapps.sjsu.edu/blogs/enroll/
Exclusive online seminars hosted by faculty and current students covering our learning management system, career planning, and various communication channels that students can use in our programs such as Facebook and Blackboard IM.

 Next: Student Support #4

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