6. (48) Student support personnel are available to address student questions, problems, bug reporting, and complaints.
Not Observed Insufficient Moderate Use Meets Criterion Completely
We have a full time Student Services Coordinator who is the primary point of contact for administrative questions and procedures.
Each student has an academic advisor who help with questions related to the requirements and timetable that each student must meet , course work, e-portfolio, and thesis options.
Students also have access to the Graduate Advisor who oversees the advising process and answers questions and deals with complaints. She also talks with prospective students.