1. (31) Student-to-Student interaction and Faculty-to-Student interaction are essential characteristics and are facilitated through a variety of ways.
Not Observed Insufficient Moderate Use Meets Criterion Completely
Blackboard IM includes several communication tools, including text chat, voice and video chat, whiteboard, and application sharing, and web conferencing. All actively enrolled students are required to install and set up Blackboard IM in order to provide a sense of community within classes. Students in a class are connected to each other and to their instructor. Students may add any other students or faculty members to their contacts list. All classes have discussion forums. Most classes have mandatory group work and mandatory posting to forums.
All classes have web conferencing rooms available for student use at any time.
Student Professional associations provide peer support and a variety of events
American Library Association SLIS Student Chapter
American Association for Information Science and Technology Student Chapter, San Jose State University
SLISConnect (student and alumni association) provides peer support and a variety of events.
Society of American Archivists Student Chapter San Jose State University
Special Libraries Association Student Chapter
Standards 3 and 4 of the SLIS Online Teaching Standards and Indicators specify the expectations for faculty communications--both instructional and supportive--throughout a course. The Recorded Content Policy requires faculty to regularly record material for their classes. A text version of the content is also provided.
Faculty-student communication is stressed in the faculty training that is carried out through the initial training that all new faculty complete before they begin teaching. Ongoing training is provided in the T3 series of online faculty workshops and at other training events. The content is made available to all faculty members via the Canvas Learning Management System. Feedback is obtained and used to inform future training sessions.
Peer review ensures ongoing observation and feedback regarding faculty-student communication conducted through the LMS.
Each student has a faculty advisor who responds to questions within 48 hours. Each student can communicate with their instructors via email and the Canvas course site.
All students have access to the Graduate Advisor who oversees the advising process and answers questions and deals with complaints. She also talks with prospective students.
In support of students the Graduate Advisor maintains two blogs and answers questions posted there.
SLIS21 blog for all kinds of curriculum information