LIBR 204-07
Information Organizations and Management
Fall 2007 Greensheet
Connie Costantino, Ed.D.
E-mail
Office Hours: Via e-mail; Phone appointments can be arranged
| Greensheet Links Textbooks and Readings Course Requirements |
Resources Blackboard Blackboard Tutorials SLIS eBookstore |
Students need to self-enroll in this Blackboard course by Thursday, August 23 when the course begins. An access code will be sent to all registered students via MySJSU on August 16. See instructions at http://slisweb.sjsu.edu/blackboard/course_comm/class/mysjsu.htm The instructor will have limited Internet access while traveling to a library conference in Africa (August 16-August 28). Please contact Debbie Faires if you have a Blackboard access question.
This course will be taught online with two mandatory onsite meetings: Thursday, September 27 and Friday, September 28. Both are 10:00am – 4:00pm at SJSU Clark Hall, Room 304.
Course Description
Identifying distinguishing characteristics, culture and relationships of information organizations. Emphasizes theories examining the interaction between human beings and the organizations in which they work.
Course Prerequisites: Students will have completed the new student technology workshop and have the specified minimum hardware and software plus a high speed Internet connection to participate fully in the course.
Course Objectives
Student Learning Outcomes
The student should:
- understand the theory, principles, creative and practical aspects of management in information organizations;
- develop a comprehensive understanding of the complexity and scope of the factors involved in managing information organizations;
- explore and experience the skills of group dynamics and working in virtual teams;
- experience the importance of maintaining effective operations so that strategic management planning can occur;
- understand analytical and strategic planning processes and skills in relation to managing change, personnel, services, technology, and information resources;
- develop an awareness of how advocating and marketing relate to promoting information organizations;
- explore the professional and research literature regarding management in relation to information organizations, business, and related fields;
- develop enhanced skills in the preparation and presentation of oral and written communication;
- increase evaluation skills, particularly with respect to themselves and others in a constructive manner;
- communicate and collaborate internally with other students and externally with information professionals about managerial issues and problems and how to develop successful solutions (since professionals are busy, one group member should be the liaison. It’s helpful if the liaison has a working relationship with the professional. It is very important that you perform preliminary research before you contact the professional for an interview which could be in-person, email, virtual, even in Second LifeJ
- understand how diversity and globalization impact managing an information organization;
- analyze the roles and activities of managers and leaders, regardless of job title in the work environment;
- experience how a portfolio is a means of performance assessment; and
- consider strategic planning to position yourself on a path for an information organizational career.
LIBR 204 supports the following SLIS Core Competencies:
- apply the fundamental principles of planning, management and marketing/advocacy;
- design training programs based on appropriate learning principles and theories;
- demonstrate oral and written communication skills necessary for group work, collaborations and professional level presentations; and
- evaluate programs and services on specified criteria.
In addition, this section supports the following SLIS Core Competencies:
- recognize the social, cultural and economic dimensions of information use; and
- compare the environments and organizational settings in which library and information professionals practice.
Textbooks and Readings
Required Text
- Evans, G. E., & Layzell Ward, P. (2007). Management basics for information professionals. (2nd ed.). New York: Neal-Schuman. Go to SLIS eBookstore.
NOTE: The updated edition of this textbook was released this month. It contains important concepts within most chapters and new chapters that are not in the 2000 edition. If Amazon is showing a few weeks delivery time, the Neal-Schuman representative told me if you order direct, shipping options vary from 1-2 days or normal UPS delivery time: http://www.neal-schuman.com (also note the final screen allows you a 10% discount by typing SJSU). If you don’t have the new edition, I suggest you look for a “local” student via the Student Lounge when class starts who might be willing to share.
Also Required
Required readings will be assigned each week. Students can access most of these via SJSU’s Dr. Martin Luther King, Jr. Library or through SLIS’ Restricted Readings (user name and password will be posted).
- American Psychological Association (APA, 2001) Publication manual of the American Psychological Association (5th ed.), Washington, D.C. Go to SLIS e-Bookstore
See also: http://slisweb.sjsu.edu/resources/apa.htm
For each assignment (exception: Introduction), the textbook, 3 required readings, and 2 additional relevant sources of your choice will be required in APA format. Why? To help you stay focused on the course content and also to help you correlate the readings with your own ideas and thoughts.
Course Requirements
Complete the New Student Technology Workshop
This is a mandatory short, self-paced online workshop on Blackboard that must be completed by all new SLIS students before the first day of classes. The access code for this course will be sent to new students via MySJSU. If you have questions about this course, e-mail Debbie Faires or Dale David.
For more information, see http://slisweb.sjsu.edu/slis/blackboardintro.htm
Course Participation
Students are expected to participate during the two required onsite meetings and also online throughout the entire session. Contribute on the Discussion Boards that are of interest to you. Explain why you agree or disagree with others by sharing meaningful thoughts, ideas, resources, etc. (Do not just write: I agree.) As new concepts evolve, re-label the subject lines so that the “threads” are easy to follow.
It is important to express your own opinions while also being respectful; suggest constructive ideas for improvement while evaluating other’s work; pose relevant questions; compare and contrast ideas; share and critique resources; communicate and collaborate!
Course Format
This course will be taught online via Blackboard with two onsite meetings listed above.
Primary Requirements
The primary course requirements are that students will:
- have access to the computing environment as described at http://slisweb.sjsu.edu/ecommunication/homecomputing.htm
- use Blackboard and refer to Tutorials as needed at http://slisweb.sjsu.edu/blackboard/
- read tutorials to participate in collaborative sessions in Blackboard’s Chat (Java Plug-in is required) and Elluminate http://slisweb.sjsu.edu/software/elluminate/students/
- create a Plone account http://slisweb.sjsu.edu/plone/ and post an assignment there to begin your e-Portfolio. See further details and a list of sources regarding e-Portfolios at Libr289 http://slisweb.sjsu.edu/289/289fall07.htm#what
- use an up-to-date virus protection program to scan all assignments before submitting them electronically
- submit assignments via Blackboard’s Assignment Manager
- include a title page, abstract, summary, and conclusion with each assignment (exception: Introduction)
- use APA headings within assignments to help organize thoughts and also transition the reader (exception: Introduction)
Assignment Due Dates
(Dates are subject to change with fair notice.)
Assignments must be submitted before 11:59 pm on the date due. Plan ahead because Blackboard could malfunction at any time. Blackboard also has a downtime in the early morning. Assignments submitted up to one week after the due date will be subject to a 10% grade penalty. Assignments more than a week late will not be accepted.
Assignments
Each assignment will contain more details in Blackboard and also have a rubric with points. You must click within the assignment to view the rubric. All assignments and course participation will equal 400 points.
- Introduction – 20 points
Due: August 23-August 31
Introduce yourself to the class by posting your story on Blackboard’s Discussion Board. Read other students’ introductions and look for common interests. Post comments/questions to your fellow students’ Introductions. Learning about each other’s experiences and backgrounds in relation to types of information organizations and management will help you form teams for the Group Projects. - Analytical Essay 1 – 40 points
Due:Wed., Sept. 12
Reflect on your organizational management experiences and relate them to theories in the textbook, assigned readings and additional resources you find to support your perspective. - Case Study (Group Project) – 140 points
Due: Wed., Oct. 17
This is a collaborative project. Groups will form to prepare a case study of a managerial problem, issue or success story within an information organization. Projects will be posted for everyone's review (see Analytical Essay 2). Additional due dates and tasks will be displayed within the assignment. - Operating Goals & Objectives/Strategic Plan (Group Project) - 100 points
Due: Wed., Nov. 14
Explain the operating goals/objectives of a library/information organization and develop a 3-year strategic plan with 3 initiatives. An example of a strategic management planning process will be posted. Additional due dates and tasks will be displayed within the assignment. - Advocacy Project (Individual Project) – 60 points
Due: Thurs., Nov. 15 – Wed., Nov. 21
Prepare a promotional item to advocate support of one stakeholder group for your Group’s strategic plan. - Analytical Essay 2 – 40 points
Due: Wed., Dec. 5
Each student will write an analysis and reaction essay critiquing another Group’s Case Study and submit to the instructor via the Assignment Manager.
Requirements for all assignments:
- Title page with:
- Running head (see APA)
- Name of the assignment (Creating your own title demonstrates originality.)
- Your first and last name
- Date
- Information Organizations and Management
- LIBR 204-07 – Fall 2007
- School of Library and Information Science - San Jose State University
- After the title page, use the following class header on the top left-hand side of each page: LIBR 204-07_Last name_ Assignment name_Fall 2007
Example: LIBR 204-07_Moslow_Introduction_ Fall 2007- Use this same class header for the file name when attaching the assignment in Blackboard’s Assignment Manager and also in the Subject line when you email your instructor
- Use of the APA header to the left of the page number is optional in this course
- Number pages in the upper right-hand corner (see APA)
- The number of pages of text required for each assignment (exception: Introduction), does not include the title page, abstract, references, and appendixes (if/when used)
Grading Scale
Rubrics with points will accompany each assignment in Blackboard. The total number of points for this course is 400. The standard SJSU SLIS Grading Scale will be used:
| 97-100 | A |
| 94-96 | A- |
| 91-93 | B+ |
| 88-90 | B |
| 85-87 | B- |
| 82-84 | C+ |
| 79-81 | C |
| 76-78 | C- |
| 73-75 | D+ |
| 70-72 | D |
| 67-69 | D- |
| Below 67 | F |
In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:
- C represents Adequate work; a grade of "C" counts for credit for the course;
- B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
- A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.
Students are advised that it is their responsibility to maintain a Grade Point Average (GPA) of 3.0.
Above standard work clearly displays one or more of the following criteria:
- originality in the approach to the assignment;
- greater depth of analysis by comparing articles and/or viewpoints within the required course readings and across the literature;
- ability to retrieve and organize relevant information for yourself and while collaborating with others; and
- creative or new ideas.
Errors in spelling, grammar and syntax will be subject to a grade penalty.
Academic Integrity
Your own commitment to learning, as evidenced by your enrollment at San José State University, and the University's Academic Integrity Policy requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the Office of Student Conduct and Ethical Development. The policy on academic integrity can be found at http://www.sjsu.edu/senate/S07-2.htm.
Reasonable Accommodation of Disabilities
If you need course adaptations or accommodations because of a disability,
please e-mail me as soon as possible. Presidential Directive 97-03 requires
that students with disabilities register with the Disability Resource Center
(DRC) to establish record of their disability.
No matter where students reside, they should contact the SJSU DRC to register. The DRC Web site: http://www.drc.sjsu.edu/


