Libr 210-04 and Libr 210-16 |
Instructor: Todd Gilman |
GREENSHEETI. Course Description Catalog Description: A process-oriented examination of how information professionals answer reference questions. The interpersonal skills required for effective question negotiation and the sources with which questions are answered are stressed. Full Description : This course imparts core knowledge of reference and information services in a variety of environments, including: methods and models of information service delivery, basic tools for reference and information services, and emerging trends in reference and information delivery. The major topics (in no particular order) are:
Intended for students who wish to work in academic libraries or major public libraries. Prerequisite: LIBR 202 II. Course Objectives By the conclusion of this course, students will:
Program Objectives This course supports the following School of Library and Information Science (SLIS) objectives:
By the conclusion of this course, students will:
SLIS goals and objectives can be found at http://slisweb.sjsu.edu/slis/mission.htm III. Required Texts William A. Katz, Introduction to Reference Work: Basic Information Services, Volume I, Eighth Edition. Boston: McGraw Hill, 2002. ISBN: 0-07-244107-0. William A. Katz, Introduction to Reference Work: Reference Services and Reference Processes, Volume II, Eighth Edition. Boston: McGraw Hill, 2002. ISBN: 0-07-244143-7. The textbooks may be ordered directly from the publishers or through Web-based vendors such as Amazon at www.amazon.com or Barnes & Noble at www.bn.com NOTE: The Katz books are costly and not completely up to date; however, they are the best resource of their kind available, and should be taken seriously. Additional Readings Additional course materials will be available through the Blackboard course site. Core Journals You should be familiar with professional journals that explore reference and information service issues appropriate to this course, including College & Research Libraries (Z671 .C6)* Journal of Academic Librarianship (Z671 .J58)* Medical Reference Services Quarterly (R118.2 .M4)* Public Libraries (Z673.A5 .P88)* Reference & User Services Quarterly (Z671 .R7)* The Reference Librarian (Z711 .R43x)* Reference Services Review (Z1035.1 .R43)* I have taken the call numbers above from the SJSU library catalog, but they should also help you locate materials, if available, at any academic library to which you have access. Titles marked with an asterisk (*) show electronic access through the SJSU Electronic Journals List. Discussion Lists: Electronic discussion lists constitute an important part of professional dialogue and support for reference and information service librarians. All students in this class should subscribe to LIBREF-L, the largest electronic discussion list dedicated to issues in reference librarianship. You will also find a variety of electronic discussion lists dedicated to specific subject areas (e.g., history librarianship), to specialized service areas often administered as part of reference and information service programs (e.g., instructional services), and to the use of information technology as a means of supporting reference and information services. You can see some of these lists in the "External Links" section of the Blackboard course site. IV. Course Requirements Successfully completing assignments related to objectives listed above. Participation during each unit in the form of asynchronous Threaded Discussion. Reading assignment must be completed each week. Readings not in the Katz books are provided through Blackboard. I shall evaluate ALL written work according to the following criteria in addition to the specific requirements for each assignment: Quality of the presentation--neat and error-free
All papers must be typed, double spaced, with a font size of at least 12 points. They must also conform to APA style. You should own a copy of the Publication Manual of the American Psychological Association , 5th edition (2001). For further information, see the SLIS APA Style Resources page. Late assignments Let the instructor know in advance if you will be unable to participate during a given week. Late assignments will be accepted up to five days past the deadline, with a penalty of 1 point per day. With an appropriate reason stated BEFORE the due date, students may be allowed additional time without penalty. I shall not accept any paper that is more than five days late. Technical requirements You must have access to the following: Internet/World Wide Web access, Java-enabled Web browser, Microsoft Office (particularly Word), and Adobe Acrobat Reader 5+. You must be able to send and receive e-mail, including attachments. You should plan to check your e-mail and the Blackboard course site regularly for announcements. For more detailed information, consult the SLIS home computing environment page. Blackboard This course is run via Blackboard. Stanley Laufer, the SLIS Network Administrator, has created a "Blackboard Tutorials and Resources for SLIS Instructors and Students" site. It is located at http://slisweb.sjsu.edu/blackboard/. Use the tutorial to learn how to set up your Blackboard account Course enrolment dates are 24 – 25 August 2004 V. Grading There are 100 possible points for this course, divided as follows: * 4 Article Reviews=5 points each x 4=20 points total *3 Exercises=5 points each x 3=15 points total *2 Investigations=10 points each x 2=20 points total *2 Papers=10 points and 20 points=30 points total *Participation in 15 threaded discussions=1 point each x 15=15 points total Specific requirements for each assignment, including due dates, will be posted in the course site via Blackboard. The breakdown for your course grade, based on the University Recommended Grading Scale for Graduate Students, is as follows: VI. Additional Information Each student will
Please note:
The instructor will
A statement on provisions for a disability If you need any special consideration due to a disability, you need to register with the SJSU Disability Resource Center and notify the instructor by the second week of classes. A statement on plagiarism All assignments submitted must be your own work. Sources must be properly cited in papers as specified in class. The San Jose State University regulations governing plagiarism will be enforced. See the University policy as linked from the SLIS Faculty Handbook page on plagiarism http://slisweb.sjsu.edu/de/problems/plagiarism.htm, noting especially the SJSU Academic Integrity Policy: http://www2.sjsu.edu/senate/S04-12.pdf About your instructor Professor Gilman holds a Ph.D. in English from the University of Toronto and an M.S. in Library and Information Science from Simmons College in Boston. He is Librarian for Literature in English at Yale University Library (www.library.yale.edu). He also teaches part-time for the Department of English at Southern Connecticut State University. I shall have no specific online office hours, but shall be available to answer questions submitted either through the Blackboard course site, or directly to todd.gilman@yale.edu. Please note that I am on Eastern Standard Time, and that you should expect to receive a reply to any questions within 48 hours of receipt. Any extended absences that might affect response time will be announced through the Blackboard course site. |