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Home - Course Web Pages - Spring 2006 - LIBR 210-03 Greensheet

LIBR 210-03
Reference and Information Services
Spring 2006 Greensheet

Mengxiong Liu
E-mail
Phone: (408) 808-2089
Office Location: King Library 4059
Office Hours: Call or e-mail for appt.

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Greensheet Links Required Text and Readings Course Requirements

Resources Blackboard Blackboard Tutorials

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You must enroll yourselves to the course Blackboard before the first day of class (Feb. 1, 2006) to ensure that you receive the announcements on time. You will receive the access code to enroll via MySJSU.

Course Description

This is a process-oriented introductory course describing how reference librarians and other information professionals answer questions asked by their patrons or clients. The course emphasizes two aspects of the system developed for this function: the interpersonal skills to determine the information needs of the inquirer; and the knowledge of sources and search techniques to fill the need and help the inquirer solve her or his problem. Sources include print, microform, electronic (CD-ROM, online, Internet, WWW), and people. Perspectives of digital reference service will also be discussed.

Course Goals

The goals of this course are:

• To understand the problem-solving process in a variety of situations, and the functions of library reference services;
• To identify the standard reference tools employed by librarians and information professionals;
• To learn how to answer a variety of reference questions, and how to conduct reference interviews;
• To examine how to libraries provide reference services in the digital age.

SLIS Objectives

• Information transfer
• Selection and utilization of information resources

Textbooks and Readings

Required Text
Katz, William A. (2002). Introduction to Reference Work. 8th ed. New York: McGraw-Hill. This book has two volumes. Vol. 1 is the required textbook and can be purchased via www.bn.com.

Readings
The reading list is on the course Blackboard.

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Course Requirements

Course Meetings
Four onsite meetings will be held at King Library 217 from 4-8pm on

• February 1,
• February 22,
• March 22,
• April 26

Expectations
The expectations for this course are:

• Studying reference sources in various formats;
• Answering reference questions assigned;
• Reading the literature of reference;
• Six assignments including papers, projects and 4 hours of observation of reference work in libraries;
• Class participation including role-playing, presentations, and group exercises.

Students MUST be able to:

• Access the Internet/WWW, Microsoft Office (Word and PowerPoint), and Adobe Reader.
• Send/receive e-mails and know how to use the Internet effectively and search common Web search engines (e.g., Google).
• Know how to use Blackboard.
  

Blackboard
You must enroll yourselves to the course Blackboard before the first day of class (Feb. 1, 2006) to ensure that you receive the announcements on time. You will receive the access code to enroll via MySJSU.

Assignments
The assignments for this course are:

Assignment #1 Paper on reference librarian	10%
Assignment #2 Reference tools exercise	20%
Assignment #3 (Group Project) Reference core collection project	20%
Assignment #4 (Group Project) Virtual reference project	20%
Assignment #5 Observation paper	20%
Class participation (including Blackboard discussion and 24/7 reference practice)	10%

Grading Policy
Grades are determined in the following manner. Late assignments are not accepted unless previously approved by the instructor.

100	A+
95-99	A
90-94	A-
85-89	B+
80-84	B
75-79	B-
70-74	C+
65-69	C
60-64	C-

Academic Integrity
Read the SJSU Academic Integrity Policy
http://www2.sjsu.edu/senate/S04-12.pdf

Reasonable Accommodation of Disabilities
Students who need accommodation due to a disability must register with SJSU's Disability Resource Center (DRC). The Center will work with the students to determine the disability, document it, and determine the services and accommodations necessary for student success. Then, the DRC will contact the faculty member to determine the types of consideration necessary.

Students attending the Fullerton campus should first contact the Disability Resource Center in San Jose since they are SJSU students. The DRC will then direct the students to supporting resources on the Fullerton campus.

The DRC Web site: http://www.drc.sjsu.edu/

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