LIBR 228-10
Advanced Information Resources and Services
Spring 2004, 1/29/04-5/18/04

Instructor Name: Todd Gilman
E-mail address: todd.gilman@yale.edu
Office location: Web
Other contact information: phone—(203)-432-1761
Office hours: M-F 9-5 EST

GREENSHEET

I. Course Description

Survey of information sources, information transfer processes, and research patterns in the humanities, social sciences, and sciences, including use characteristics, interpersonal communication, and query analysis. Topics covered will include library instruction, library guides, virtual reference systems, management, and evaluation of reference services. In addition, the course will emphasize specific skills deemed essential for effective reference work: oral and written communication, functioning effectively with other people, analysis, creative problem solving, and assessment.

Intended for students who wish to work in academic libraries or major public libraries.
Prerequisites: Libr 202 and Libr 210.

II. Course Objectives

* To understand the process of information seeking in the sciences, social sciences, and the humanities.
* To demonstrate the ability to produce a library guide in both print and electronic format in consultation with a faculty member.
* To present, as a team member, an effective interactive teaching and learning session for a specific electronic source.
* To develop an appreciation of the strengths and weaknesses of virtual reference systems.
* To analyze the effectiveness of electronic answering sources for statistical queries.
* To develop skills in evaluating reference service effectiveness.

This course supports the following SLIS objectives

Teaching students the major theories, important principles, and current practice in:

* The foundations of information services
* Information transfer
* Information management, including the selection, organization, storage, retrieval, dissemination and utilization of information resources

Required Texts

William A. Katz, Introduction to Reference Work: Basic Information Services, Volume I, Eighth Edition. Boston: McGraw Hill, 2002. ISBN: 0-07-244107-0.

William A. Katz, Introduction to Reference Work: Reference Services and Reference Processes, Volume II, Eighth Edition. Boston: McGraw Hill, 2002. ISBN: 0-07-244143-7.

III. Course Requirements

Successfully completing assignments related to objectives listed above. Participation during each unit. Use of basic HTML for student presentation pages.

Reading assignment must be completed each week. Readings are provided through Blackboard.

All papers must be typed, double spaced, with a font size of at least 12 points. Let instructor know in advance if unable to participate during a given week. Late assignments will not be accepted unless prior arrangements have been made with the instructor.

This course is run via Blackboard.

Course enrollment dates are 25 January – 28 January 2004

IV. Grading
There are 100 possible points for this course, divided as follows:
* 4 Article Reviews=5 points each x 4=20 points total
*3 Exercises=5 points each x 3=15 points total
*2 Investigations=10 points each x 2=20 points total
*2 Papers=10 points and 20 points=30 points total
*Participation in 15 threaded discussions=1 point each x 15=15 points total

V. Additional Information

A statement on provisions for a disability

If you need any special consideration due to a disability, you need to register with the SJSU Disability Resource Center and notify the instructor by the second week of classes.

A statement on plagiarism

See the University policy as linked from the SLIS Faculty Handbook page on plagiarism http://slisweb.sjsu.edu/de/problems/plagiarism.htm

All assignments submitted must be your own work. Sources must be properly cited in papers as specified in class. The San Jose State University regulations governing plagiarism will be enforced. Those regulations may be found at: http://info.sjsu.edu search option: Academic Dishonesty.

Current Academic Senate Policy:

• University Policy F88-10
http://www.sjsu.edu/senate/f88-10.htm
• University Policy S98-1 (amends F88-10)
http://www.sjsu.edu/senate/s98-1.htm
• University Policy S02-4 (amends S98-1)
http://www.sjsu.edu/senate/S02-4.htm