LIBR 228-01
Advanced Information Resources and Services
Spring 2006 Calendar
Jo Bell Whitlatch
E-mail
Voice: 408-808-2383
Office Location: King Library (KL) -
4th Floor Administrative Offices
Office Hours: By Appointment
| Course Links Greensheet Calendar Readings |
Resources WebCT Blackboard Blackboard Tutorials |
February 12 Class Session
February 12 Assignment Due:Annotated Article and Essay on Information Seeking
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1O a.m. - 1 p.m.
INFORMATION SEEKING IN THE SCIENCES, SOCIAL SCIENCES AND HUMANITIES
LOCATION: Module D403
Lecture, reports on completed information seeking assignment- Required Reading:
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Optional Reading:
- Tenopir and King: Medical faculty use of printed and electronic journals
- Pew Internet and American Life Project
- Perception of Libraries and Information Resources
- Weiler. Information-seeking behavior in generation Y students
- Reading at Risk: A Survey of Literary Reading in America
- Scholarly work in the humanities and the evolving information environment
- Gould: Political Science
- Annotated Bibliography
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1:30 - 2:30 p.m.
LIBRARY INSTRUCTION PATHFINDER
LOCATION: Module D403
Producing the library guide, contacting the faculty member, review of the reading and examples, class exercise.- Required Reading:
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Optional Reading:
- Pathfinder example
- Cameron: Why people don't read online and what to do about it
- Dahl: Electronic pathfinders in academic libraries
- Kapoun: Re-Thinking the library pathfinder
- Kuhlthau: Learning in digital libraries
- Jackson: User friendly library guide
- Morville and Wickhorst: Building subject-specific guides to Internet resources
- Reeb and Gibbons: Students, librarians, and subject guides
- Suarez: Modeling and the use of graphics in Web tutorials
- Sugarman: Creating a Web research guide
- RUSA Guidelines for the introduction of electronic information resources to users
- Virtual
Business Information Center
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2:45 - 4 p.m.
INFORMATION LITERACY COMPETENCIES
LOCATION: Module D403
Learning styles, instructional resources, current trends, innovations, evaluation.
Assignment of Database Instruction Groups-
Required Reading:
- CRL Information Literacy Web site. Use left menu bar to check out standards and guidelines, resources and ideas (assessment) and professional activity.
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Wilder: Information literacy makes all the wrong
assumptions
Index of Learning Styles. Take the ILS Questionnaire and score the results before coming to class. - A Big6 Skills Overview
- Online Resources to Support BIG6 Information Skills
- Learning Styles and Strategies
- GSU Master Teacher Program: On Learning Styles - Student Learning and the Myers-Briggs Type
- ICT Literacy
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Optional Reading:
- Chickering and Gamson: Seven principles for good practice in undergraduate education
- McAdoo: The MAPIT and GETIT approach to introductory instruction sessions
- Markey: Testing the effectiveness of interactive multimedia for library user education
- Christiansen, Stombler and Thaxton: A report on librarian faculty relations from a sociological perspective
- Simmons. Librarians as disciplinary discourse mediators
- Bicknell-Holmes and Hoffman: Elicit, engage, experience, explore
- Bibliography of Citations Related to the Research Agenda for Library Instruction and Information Literacy
- UCLA College Library Classes Session Evaluations
- Succeeding in the 21st Century
- ICT Literacy Assessment: Information and Communication Technology Literacy
- Dalrymple: Perceptions and practices of learning styles in library instruction
- Williams: Creativity in assessment of library instruction
- Guidelines for Liaison Work in Managing Collections and Services
- Use ALL your smarts: Multiple intelligences for diverse library learners
- Anderson and Adams: Acknowledging the learning styles of diverse populations
- Learning Styles: Preferences
- Kilcullen: Teaching librarians to teach
- Brown and Krumholz: Integrating information literacy into the science curriculum
- Fowler and Dupuis: What have we done?
- TILT
- Shonrock: Evaluating library instruction
- Designing Internet research assignments
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Required Reading:
February 26 Class Session
Assignments Due: Name of Faculty Member for
Library Guide/Pathfinder
Part One of Statistical Sources Assignment E-mail to
Instructor
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10:00 a.m. - 1:00 p.m.
EVALUATION OF REFERENCE SERVICES
LOCATION: Module D403
Lecture, class time to discuss assignment in groups-
Required Reading:
- Carter and Janes: Unobtrusive data analysis of digital reference questions and service at the Internet Public Library
- Hubbertz: The design and interpretation of unobtrusive evaluations
- Lee (PDF Version):Do virtual librarians dream of digital reference questions?
- Lee (HTML Version): Do virtual librarians dream of digital reference questions?
- To chat or not to chat Part 1 | Part 2
- Janes: Survey construction
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Optional Reading: Evaluation of Service
Delivery
- Whitlatch: Evaluating Reference Services (On Reserve, King Library)
- Curry: If I ask, will they answer?
- Von Seggern and Young: The focus group method in libraries
- Reference Research Review:1999-2003
- Richardson: Understanding the reference transaction
- RUSA Guidelines for Information services
- Coleman: Tiered reference service
- Sloan: Ready for reference
- Hanson: Assessment and Evaluation
- Outcome Toolkit: Information Behavior in Everyday Contexts
- Project STAR
- Outcomes Measurement Information: California State Library
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Impact and Outcome of Libraries
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Optional Reading: Evaluation of
Sources
- Bradford, Costello, and Lenholt: Reference service in the digital age
- Writing book reviews
- Leo writing book reviews
- Guide for writing a book review
- Gale Group reference reviews
- Reference collection development updated bibliography 1990-1997
- Stanford Guidelines for Web Credibility
- Guide to Evaluating resources on the World Wide Web
- Evaluating internet resources: a checklist - Infopeople
- Evaluating internet resources: Binghamton University Libraries
- Evaluating Web Sites: Public History Resource Center
- Evaluate materials:HKUST Library
- Evaluation of English and Spanish Health Information on the Internet
- The Scout Report Selection Criteria
- Criteria for Selection of MARS Best Reference Websites
- Librarians Index to the Internet: Selection Criteria
- Booklist
- RUSA Outstanding Reference Sources
- ARBA
- Choice
- LJ
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Required Reading:
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1:30 p.m. - 2:45 p.m.
VIRTUAL REFERENCE SYSTEMS
Guest Speaker: Mary Beth Train
LOCATION: Module D403-
Required Reading:
- RUSA Guidelines for Implementing and Maintaining Virtual Reference Services
- AskNow
- QuestionPoint, 24/7 Reference Services
- How does Goolgle Collect and Rank Results?
- Google meets eBay
- Google Answers
- Information for Sale
- Facets of Quality for Digital Reference Services
- Virtual Reference 101 - Try out this tutorial
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Optional Reading - Virtual
Reference Resource Pages
- A typology for ready reference Web sites in libraries
- Infomine
- Quick Reference List
- Data genie
- Ready reference science links
- Berkeley Information Network
- Yahoo reference
- Martindale's The Reference Desk
- Librarians index to the internet
- The Virtual Reference Library - Toronto Public Library
- System Reference Center
- Optional Reading - Virtual Reference Systems
- Optional Reading - Search Tools
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Required Reading:
- 3:00 p.m. - 4:00 p.m.
ORIENTATION FOR USING REFTRACKER AND STATISTICAL SOURCES ASSIGNMENT
LOCATION: King Library 213- Optional Reading for Statistical Sources Assignment
- Lexis Nexis Statistical Universe Contact instructor for password
- Guide to Statistics on the Web
- Pathfinder: Finding statistics
- Virtual Training Suite: Internet for Social Statistics
- GEOSTAT
- Consumer Economic Statistics
- University of Michigan Documents Center Statistical Resources on the Web
- InfoNation
- The Scout Report Archives
- MARS Best of Free Reference Web Sites 1999-2004
- Optional Reading for Statistical Sources Assignment
March 19 CLASS SESSION
- 10 a.m. - 1:00 p.m.
MANAGEMENT OF REFERENCE SERVICES
LOCATION: Module D403
Lecture, discussion, class exercise- Required Reading:
- Optional Reading:
- 1:30 - 2:30 p.m.
ASSIGNMENT - FIRST LIBRARY INSTRUCTION PRESENTATION
LOCATION: King Library 213 Safari Tech Books Online
Terrence Eckman; Eric Lindenbusch - 2:45 p.m. - 4:00 p.m.
ASSIGNMENT - SECOND LIBRARY INSTRUCTION PRESENTATION
LOCATION: King Library 213
Web of Science Theresa Johnson; Andrea O'Neill
March 24
Assignment Due - Part Two of Statistical Sources
March 27 - April 2
SPRING BREAK
April 3
Assignment Due - Analysis of Reference Service
April 16 CLASS SESSION
April 16: Assignment Due - Evaluation of Reference Services
- 10:00 a.m. - 1:00 p.m.
REFERENCE SKILLS
LOCATION: Clark Hall - CL 322
search engines, in class exercises.- Required Reading:
- Core Competencies for Virtual Reference
- Gers: More than meets the eye
- Ross and Dewdney: Negative closure
- Kawakami and Swartz: Digital reference
- IPL Ask A Question Form
- Ohio Reference Excellence Web-based Training: Interview
- RUSA Guidelines: Professional Competencies for Reference and User Services Librarians
- RUSA Guidelines for Behavioral Performance of Reference and Information Service Professionals
- Note: Bring a copy of the RUSA Guidelines for Behavioral Performance of Reference and Information Service Professionals to class
- Optional Reading:
- Tin and Al-Hawamdeh: The changing role of paraprofessionals in the knowledge economy
- Anytime, Anywhere Answers: Building Skills for Virtual Reference
- VET: The Virtual Reference Evaluation Toolkit
- 24/7 Reference Quickstart Manual
- Kuhlthau: Accomodating the user's information search process
- Connell and Tipple: Testing the accuracy of information on the World
- Wide Web using the AltaVista search engine
- Web Junction Services to Libraries: Virtual Reference
- Required Reading:
- ASSIGNMENT - THIRD LIBRARY INSTRUCTION PRESENTATION
LOCATION: King Library 213 Annual Reviews
Jaime Steele; Tiffany Bronzan 2:45 p.m. - 4:00 p.m.
- ASSIGNMENT - FOURTH LIBRARY INSTRUCTION PRESENTATION
LOCATION: King Library 213 Science Direct
Geeta Patangay; Evans Whitaker
May 1
Assignment Due - Library Guide and Process Paper
May 14 CLASS SESSION
- 10:00 a.m. - 1:00 p.m.
FUTURE OF REFERENCE SERVICES
LOCATION: Clark Hall - CL 322
Lecture, discussion, class exercise- Required Reading:
- Optional Reading:
- Mann: Will Google's keyword searching eliminate the need for LC cataloging and classification?
- RUSA Forum on the Future of Reference Services
- Tenopir and Ennis: A decade of digital reference
- Lankes: AskA's Lesson Learned from k-12 Digital Reference Services
- Kresh: Offering high quality reference service on the Web
- Ross and Nilsen: Has the Internet changed anything in reference?
- Janes: The Web as a Reference Tool
- Zumalt: Internet and reference services
- Rieh: Changing the reference service environment
- Zick: The work of information mediators
- Expert services on the Web
- 1:30 - 4 p.m.
IN-CLASS DISCUSSION OF COURSE
LOCATION: King Library 213
School of Library & Information Science
One Washington Square - San José, California USA, 95192-0029
Phone: 408-924-2490
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