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LIBR 228-01
Advanced Information Resources and Services
Spring 2006 Readings

Jo Bell Whitlatch
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Voice: 408-808-2383
Office Location: King Library (KL) - 4th Floor Administrative Offices
Office Hours: By Appointment


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Readings are available on the SLISWEB Restricted Server.

Other readings are available through The SJSU Library Course Reserves System.
Please consult Calendar for complete list of all readings by date.

Anderson, James A. and Adams, Maurianne (1992). "Acknowledging the learning styles of diverse student populations: Implications for design" New Directions for Teaching and Learning, 49, 19-33.

Brown, Cecelia and Krumholz, Lee R. (2002) "Integrating information literacy into the science curriculum." College & Research Libraries, 63, 111-123.

Carter, David S. and Janes, Joseph (2000). "Unobtrusive data analysis of digital reference questions and service at the Internet Public Library: An exploratory study" Library Trends, 49, 251-265.

Coleman, V., Hambric, L., and et al.(1997). "Tiered reference services: A survey." The Reference Librarian, 59, 25-35.

Connell, Tschera Harkness and Tipple, Jennifer E.(1999). "Testing the accuracy of information on the World Wide Web using the AltaVista search engine." Reference & User Services Quarterly, 38, 360-368.

Dahl. Candice. (2001)."Electronic pathfinders in academic libraries: An analysis of their content and form." College & Research Libraries, 62, 227-237.

Dalrymple, Connie. (2002). "Perceptions and practices of learning styles in library instruction." College & Research Libraries, 63, 261-273.

Fowler, Clara S. and Dupuis, Elizabeth A. (2000). "What have we done? TILT's impact on our instruction program." Reference Services Review, 28, 343-349.

Gers, Ralph, & Bolin, Nancy. (1999). "More than meets the eye: Management support for reference service and training". Journal of Library Administration, 29, 1-15.

Given, Lisa M. (2002). "The academic and the everyday: Investigating the overlap in mature undergraduates' information seeking behaviors." Library & Information Science Research, 24, 17-29.

Gould, C. & Handler, M. (1989). "Political Science". Chapter in Information Need in the Social Science: An Assessment. Mountain View, CA: Research Libraries Group. pp. 15-24.

Hanson, Susan G.(1999). "Assessment and evaluation." Knowledge Quest, 27, 32-33.

Health information on the Internet. (2001). JAMA, The Journal of the American Medical Association, 285, 2612-.

Jackson, William.(1984). "The user-friendly library guide." College & Research Libraries, 468-471.

Janes, Joseph. (1999). "Survey construction." Library Hi Tech, 17, 321-325.

Janes, Joseph. (2004). "Academic reference: Playing to our strengths." Portal: Libraries and the Academy, 4, 533-536.

Janes, Joseph & McClure, Charles.(1999). "The Web as a reference tool: Comparisons with the traditional sources." Public Libraries, 30-39.

Kapoun, Jim M.(1995). "Re-Thinking the library pathfinder." College & Undergraduate Libraries,2, 93-105.

Kawakami, Alice and Swartz, Pauline. (2003). "Digital reference: Training and assessment for service improvement." Reference Services Review 31, 227-236.

Kilcullen, Maureen. (1998). "Teaching librarians to teach: Recommendations on what we need to know." Reference Services Review, 38, 7-18.

Kuhlthau, Carol Collier.(1997). "Learning in digital libraries: An information search process approach." Library Trends,45, 708 (17).

Kuhlthau, Carol Collier.(1999). "Accomodating the user's information search process: Challenges for information retrieval system designers." Bulletin of the American Society for Information Science,25, 12-16.

Lankes, David. (1998)."AskA's lesson learned from K-12 digital reference services." Reference & User Services Quarterly, 38, 63-71.

Lee, Ian J. (2004). "Do virtual reference librarians dream of digital reference questions? A qualitative and quantitative analysis of email and chat reference. " Australian Academic and Research Libraries, 35, 95-110.

Mann, Thomas. (1998)."Reference service, human nature, copyright, and offsite service - in a "Digital Age"? Reference & User-services Quarterly, 38, 55-61.

Mardikian, Jackie and Kesselman, Martin.(1995). Figures 1 & 2 from"Beyond the desk: Enhanced reference staffing for the electronic library." Reference Services Review.

McClennen, Michael and Memmott, Patricia.(2001). "Roles in digital reference." to be published in Information Technology and Libraries .

Morville, Peter S. and Wickhorst, Susan J. (1995). "Building subject-specific guides to Internet resources." Collection Building, 14, 26-31.

Pathfinder example for Library 228

Papandrea, V. (1998). "Managing reference services in the electronic age: A competing values approach to effectiveness." The Reference Librarian, 60, 111-126.

Reference collection development updated bibliography, 1990-1997.

Richardson, J. V. Jr.(1999). "Understanding the reference transaction: A systems analysis perspective." College & Research Libraries, 211-222:

Rieh, Soo Young. (1999). "Changing reference service environment: A review of perspectives from managers, librarians, and users." The Journal of Academic Librarianship, 25, 178-186.

Ross, Catherine S. (1999). "Finding without seeking: The information encounter in the context of reading for pleasure" Information Processing and Management, 35, 783-789.

Ross, Catherine S. and Dewdney, Patricia.(1998). " Negative closure." Reference & User Services Quarterly, 38, 151-163.

Ross, Catherine S. and Nilsen, Kirsti (2000). "Has the Internet changed anything in reference?" Reference & User Services Quarterly, 40, 147-155.

Shonrock, D. (1996). Evaluating library instruction: Sample questions, forms, and strategies. Chicago: American Library Association.

Stormont, Sam. (2001). "Going where the users are: Live digital reference." Information Technology and Libraries, 20, 129-134.

Sugarman, Tammy S. and Demetacopoulos, Constance. (2001). "Creating a Web research guide: Collaboration between liaisons, faculty and students." Reference Services Review, 29, 150-156.

Talja, Sanna and Maula, Hanni. (2003). "Reasons for use and non-use of electronic journals and databases." Journal of Documentation, 59, 673-691.

Tenopir, Carol and Ennis, Lisa. (2002). "A decade of digital reference: 1991-2001." Reference & User Services Quarterly, 41, 264-273.

Von Seggern, Marilyn and Young, Nancy J. (2003). "The focus group method in libraries: Issues related to process and data analysis." Reference Services Review, 31,272-284.

Williams, Janet L. (2000). "Creativity in assessment of library instruction. " Reference Services Review, 28, 323-34.

Zumalt, J. R. and Pasicznyuk, R. W. (1998). " The Internet and reference services: A real-world test of Internet utility." Reference & User Services Quarterly, 38, 165-172.

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