LIBR 251
Interface Design for Information Services
Spring 2003

Dr. Ziming Liu
zliu@wahoo.sjsu.edu
Voice: 408-924-2500


Course Links

Assignments

Course Readings

Tentative Schedule

Greensheet

 

READINGS LIST

Recommended Textbook

Shneiderman, Ben (1998). Designing the user interface (3rd edition). Reading, MA: Addison-Wesley.

Information Seeking and Use

Allen, B. L. (1996). Information tasks: Toward a user-centered approach to information systems. San Diego, CA: Academic Press.
--Chapter 5: Expressing information needs (p.126-151)
--Chapter 6: Designing systems to meet expressed information needs (p.152-187)

Morris, R. (1994). Toward a user-centered information service. Journal of the American Society for Information Science, 45(1): 20-30.

Humans as System Users

*Karat, C. M. (1998). Guaranteeing rights for the user. Communications of the ACM, 41(12): 29-31.

Moggridge, B. (1999). Expressing experiences in design. Interactions, 6(4): 17-25.

Neumann, L. J.; Ignacio, E. N. (1998). Trial and error as a learning strategy in system use. In: Preston, C. M. ed. ASIS’98: Proceedings of the 61st ASIS Annual Meeting (October 24-29, 1998, Pittsburgh, PA). Medford, NJ: Information Today. (p.233-252).

Norman, D. A. (1999). Affordance, conventions, and design. Interactions, 6(3): 38-43.

Task Analysis and Description

Bodker, S. (1991). Through the interface: A human activity approach to user interface design. Hillsdale, NJ: Lawrence Erlbaum.
--Chapter 2: Human activity and human-computer interaction (p.18-56)

Lewis, C.; Rieman, J. Task-centered user interface design: A practical introduction.
--Chapter 2: Getting to know users and their tasks

*Simonsen, J. Kensing, F. (1997). Using ethnography in contextual design. Communications of the ACM, 40(7):p 82-88.

Human Factors in Design

Fishkin, K. P. (2000). Embodied user interfaces for really direct manipulation. Communications of the ACM, 43(9): 75-80.

*Grudin, J. (1988).Why groupware application fail: Problems in design and evaluation. Office Technology and People, 4(3): p 245-264.

*Hull, J.; Hart, P. (2001).Toward zero-effort personal document management. IEEE Computer, March issue, p 2-7.

*Jones, S. et al (2000).Trust requirements in e-business. Communications of the ACM, 43(12), p 81-87.

*Kramer, J. et al (2000).A user-centered design approach to personalization. Communications of the ACM, 43(8): p 45-48.

Volokh, E. (2000). Personalization and privacy. Communications of the ACM, 43(8): 84-88.

Paper vs Electronic Documents

Hsu, R. C.; Mitchell, W. E. (1997). After 400 years, print is still superior.Communications of the ACM, 40(10): 27-28.

*Liu, Z.; Stork, D. (2000). Is Paperless really more? Rethinking the role of paper in the digital age. Communications of the ACM, 43(11): p 94-97.

*Sellen, A.; Harper, R. (1997). Paper as an analytic resource for the design of new technologies. Proceedings of CHI’97 Conference.  (p.319-326).

Electronic Publishing 

Martin, K. (1994). Understanding the forces for and against electronic information publishing. CD-ROM Professional, 7: 129-134.

*McKnight, C. (1997). Electronic journals: What do users think of them?Proceedings of international symposium on research, development and practice in digital libraries. November 18-21, 1997. Tsukaba, Japan.

Odlyzko, A. M. (1995). Tragic loss or good riddance? The impending demise of traditional scholarly journals. In: Peek, Robin P.; & Newby, Gregory B. eds. Electronic publishing confronts academia: The agenda for the year 2000.  Cambridge, MA: MIT Press.

Okerson, A. P. (1991). The electronic journal: what, whence, and when? Public-Access Computer Systems Review, 2: 2-17.

Olsen, J.(1994). Electronic journal literature: Implications for scholars. London: Mecklermedia.

Sumner, T.; Shum, S. B. (1998). From documents to discourse: Shifting conceptions of scholarly publishing. Proceeding of CHI’98 conference. April 18-23, 1998. Los Angeles, CA.  (p.95-102).


Digital Reading Devices

Adler, A. et al (1998). A diary study of worked-related reading: Design implication for digital reading devices. Proceeding of CHI’98 conference. April 18-23, 1998. Los Angeles , CA.  (p.241-248).

*Graham, J. (1999). The reader’s helper: A personalized document reading environment. CHI’99 Conference. http://www.crc.ricoh.com/~jamey/rhchi99pre.pdf

Digital Library

*Borgman, C. L. (2000). From Gutenberg to the global information Infrastructure. Cambridge, MA: MIT Press.
--Chapter 5: Why are digital libraries hard to use?

*Levy, D. M. (1997). I read the news today, oh boy: Reading and attention in digital libraries. Proceedings of the 2nd ACM international conference on digital libraries.  July 23-26, 1997.  Philadelphia, PA.

*Marshall, C. C. (1997).Annotation: from paper books to the digital library.Proceedings of Digital Libraries'97.  July 23-26, 1997.  Philadelphia, PA.  (p. 131-140).

O'Hara, K. et al  (1998). Student readers' use of library documents: Implications for library technologies. Proceeding of CHI’98 conference. April 18-23, 1998. Los Angeles, CA.  (p.233-240).

Usability

Borgman, C. L. (1986). Why are online catalogs hard to use?  Lessons learned from information retrieval studies. Journal of the American Society for Information Science, 37(6): 387-400.

Bucy, E. P. et al (1999). Formal features of cyberspace: Relationship between Web page complexity and site traffic. Journal of the American Society for Information Science, 53(13): 1246-1256.

Lee, A. T. (1999). Web usability: A review of the research. SIGCHI Bulletin, 31(1): 38-40.

Nielsen, J. (1999). User interface directions for the web. Communications of the ACM, 42(1): 65-72.

*Shneiderman, B. (1997). Designing information-abundant Web sites: issues and recommendations. International Journal of Human-Computer Studies, 47(1): 5-29.

Use of Information Technologies

Brody, H. (1993).  Great expectation: Why technology predictions go awry. High Technology Business, 10(1): 23-27.

Forester, T. (1992). Megatrends or magamistakes? What ever happens to the information society. Information Society, 8: 133-146.

Markus, L. M.; Keil, M. (1994). If we built it, they will come: Designing information systems that people want to use. Sloan Management Review, summer 1994, 11-25.

*Note: required readings

 



This page is part of The School of Library & Information Science at San José State University.
[an error occurred while processing this directive]
It was last updated on September 27, 2002.