LIBR 257
SEMINAR IN LIBRARY MANAGEMENT: RECORDS MANAGEMENT
Summer 2004

Erlinda R. Compton
Ecomp51527@aol.com
Telephone/Office:
Telephone/Home: 714-282-8585
Office hours: by appointment


Course Outline

 

 

 

GREENSHEET

Course Description

This course explores the role of records management as an adjunct to, and a diversification of, library and information management. Records Management is concerned with the life cycle of a record from creation until ultimate disposition, be it destruction or permanent archives.

 

Course Objectives

Upon completion of this course, a student should be able to:

  • Complete a records inventory
  • Classify documents within a variety of classification schemes
  • Comprehend and design a retention schedule
  • Manage a records department
  • Provide records management services

This course supports the following SLIS objectives: This course addresses the first goal of the School to prepare students to function effectively as information management professionals by identifying the major theories and principles as well as current practice in one or more specialized aspects of information management.

 

Required Text: none

Recommended Texts (if any)

Information and Records Management, Robek, Brown and Stephens. 4th ed. Glencoe, 1995.

Professional Records and Information Management, Stewart and Melesco. 2nd ed. Glencoe, 2002.

 

Course Requirements: NOTE: Blackboard will not be used for this course.

I. SITE VISIT
Report Due: July 2, 2004
Presentation: Date to be assigned

A. Each student is required to make an appointment with a Records Manager in any type of organization or corporation. Arrange to spend two to three hours with the Records Manager talking about the position, touring the Records Department and observing the Records Manager at work. Professional courtesy is expected, as well as enthusiasm and attentiveness while on this site visit. Be certain that you send a formal thank you letter to the Records Manager after the visit thanking them for their time.

B. After this information gathering visit, write a report on your discussion and observation of this particular records operation. Describe the various activities you observed, the Records Manager’s attitude about the position, what kind of training the Records Manager had prior to assignment to their current position, the types of records this organization maintains and the classification schemes used to organize them. Be sure to include everything that you found of interest, your opinions about what you observed, and any ideas you have about the relationship between Records Management as you observed it and the skills and concepts of Information Management.

C. This is a formal paper, however, you may or may not have any references to the literature and the format can be any that you feel enhances the report.

 

II. SUBJECT REPORT
Report Due: July 10, 2004
Presentation: Dates to be assigned

A. This will be an oral and written report. You will have a maximum of twenty (20) minutes for the oral portion of your report. Visuals will be welcomed. You will be graded on you presentation techniques. Your written report should be between five (5) to ten (10) pages. This written report should be well documented, following the APA style. The report will be graded on content, style and grammar, organization and appropriateness of topic.

B. To avoid duplication of subject matter, please e-mail me your chosen topic as quickly as possible (ecomp51527@aol.com). Topic assignments should be complete by the first class meeting. While allowing as much latitude as possible, it may be necessary to ask you to switch topics. The following are some suggested subject areas; since I will be approving the topics, feel free to suggest others not on this list.

  • Records Management Service Companies, such as Iron Mountain, Schick DataBank, FileSafe, Underground Storage, etc.
  • Organizations, such as AIIM, ARMA, ACRC, ICRM, SIM
  • Records Management Issues, such as Barcoding, e-mail as record, electronic signatures, litigation and the demand for records, ergonomics, storage media longevity, confidentiality, ethics, retention issues

 

III. CASE STUDY Presentations: July 17, 2004

A. At the first class meeting, the class will be divided into three case study teams. The teams will be assigned one of the following topics: 1) Disaster Recovery – Environmental; 2) Outsourcing Records Management services; 3) Moving a records center.

Each team will develop for the case study a hypothetical situation based on known parameters. Each team should divide up the research necessary to prepare their written and oral presentation. Each presentation will include the following:

  1. Statement of the Problem - this is a narrative explaining the basic overall problem that needs to be resolved. This should not be merely a description of symptoms, but as much background and contributing factors as your team can determine.
  2. Summary of Overall Findings - here you should identify those major contributing factors which must be addressed.
  3. Short-term Objectives - describe those plans which require immediate action.
  4. Mid-term Objectives - these are plans which you feel must be implemented but will need approval from top management or equivalent.
  5. Long-term Objectives - these are plans which must be put into place, but do not require immediate action.

B. On the day of presentation, provide sufficient number of copies of the case study for each class participant. Presentation method is determined by your group, but the more involvement shown by individual members, the higher the grade. Class members will then participate by questioning the team and suggesting alternative actions. Case study grade will be based on composition, presentation, and peer acceptance of suggested actions.

 

IV. TAKE HOME FINAL EXAM Due: July 17, 2004

Class participants will receive the take home final exam at the first class meeting. Students should work on this exam throughout the course using all sources of information available. The exam can be turned in prior to the final class meeting. Exams will be returned by mail; please include a stamped, self-addressed envelope.

 

Grading

Site visit 15%
Subject Report 15%
Case Study 30%
Take home final exam 40%

If you need any special consideration due to a disability, you need to register with the SJSU Disability Resource Center and notify the instructor by the second week of classes.

All assignments submitted must be your own work. Sources must be properly cited in papers as specified in class. The San Jose State University regulations governing plagiarism will be enforced. Those regulations may be found at: http://info.sjsu.edu search option: Academic Dishonesty.
Current Academic Senate Policy:

 

 

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