LIBR 275-10
Library Service for Racially & Ethnically Diverse Communities
Spring 2003

Elizabeth Martinez
Adjunct Faculty
emfuture@hotmail.com


Course Links

Course Outline

 

 

GREENSHEET

I. Course Description

This class is designed to develop the skills for planning, implementing and evaluating programs that address the information needs of diverse racial, ethnic, and linguistic communities, and to explore the complex, social, economic, historical, and technological developments that impact library and information services to diverse communities.

II. Course and School Objectives

At the completion of the course, the students will be able to:

  1. Understand the challenges of providing information services in a multicultural and multiracial society;
  2. Understand the ethnic, cultural, linguistic, and racial factors which create those challenges;
  3. Identify resources for the development of services for diverse communities;
  4. Determine the cultural diversity and information needs of user communities;
  5. Develop strategies for providing appropriate services;
  6. Chart the role of information institutions in promoting cultural diversity and preserving ethnic heritage;
  7. Advocate and provide leadership for services for diverse communities.

This course supports the following SLIS objectives:

  • The foundation of information services.
  • Advocacy and leadership for access to information and knowledge resources;
  • Evaluating and utilizing relevant research studies from a variety of disciplines.

III. Required Texts: See required readings listed under class meeting dates.

Recommended Texts:

  • Galens, Judy et al. (eds.) Gale Encyclopedia of Multicultural America. (2nd ed.) New York: Gale Research Inc., 2000.
  • Guerena, Sal (ed.). Latino Librarianship: A Handbook for Professionals. (2nd ed.) Jefferson, NC: McFarland & Co., 2000.
  • Metoyer-Duran, Cheryl. Gatekeepers in Ethnolinguistic Communities. Norwood, NJ: Ablex Pub., 1993.


IV. Assignments


1. Group Assignment: Information on the Internet.
  • Student groups of three.
  • Submit a print copy of the homepage of the websites you examine and any other appropriate handouts. No formal written paper is required to be submitted.
  • Due March 15 with a 10 minute presentation to class.
The Internet is a rich resource of multicultural information resources that must be examined. While there are challenges to users, especially children, it is important to determine biased, prejudicial information from factual, objective information. One strategy information professionals use to guide users in locating relevant and useful information is to create a webpage with organized links, such as "guide to the best." Another is to provide guidelines on how to detect biased information.

Read: Chu, Clara M. "See, Hear, and Speak No Evil: A Content Approach to Evaluating Multicultural Multimedia Materials," RUSQ: Reference and User Services Quarterly, 39(3): 255-64, Spring 2000.

For this assignment, select a multicultural topic and find five "good" websites and evaluate them for:

  • Content; comprehensiveness of subject matter, including biases or omissions.
  • Sources of information.
  • Unique features.
  • How they are useful to librarians.

2. Group Interview Assignment: Multicultural Services & Programs

  • Student groups of three.
  • Provide each class member with any appropriate handouts. No formal written paper is required.
  • Due April 26 with a 10 minute presentation to class.

Libraries provide services and programs to diverse populations. Select a library of any type and have each member of the group interview a different staff-member (total of 3 interviews) for the following information:

  • What multicultural and multilingual services and programs are offered?
  • What are the policies of the library regarding services and programs for diverse communities?
  • How does the staff evaluate services and programs to diverse populations?
  • What are the challenges facing the profession regarding multicultural services and programs?

Include in your presentation your observations about the process, any problems encountered, your findings and conclusions.

3. Paper.

  • Length: 15 double-spaced pages including a bibliography.
  • Include an introduction, review of the literature, analysis of your findings or data, and a conclusion.
  • Confirm the topic of the paper with the instructor.
  • Due May 3 with a 10 minute synopsis to the class.

Options:

  1. Select a culturally diverse group in your community, and gather demographic data on it, and learn about its socio-economic conditions. Learn what information services are available in your community to this group, and what information services are requested. Write an advocacy paper in support of information services to the group; include your findings, your observations about the process, any problems or barriers encountered, and recommendations for specific programs and services.
  2. Select a multicultural issue to analyze and discuss. Examples of topics:

    • Multicultural programming for teens.
    • Ethnic communities and the Internet.
    • The Digital Divide.
    • Linguistic issues for information institutions.


Grading

Total of 100 points

Assignment 1
20 points
Assignment 2
20 points
Assignment 3
40 points
Attendance & Participation 20 points

 


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It was last updated on December 18, 2002 by DF.