LIBR 286-01
Interpersonal Communication Skills for Librarians
Summer 2007 Greensheet
Jill Cody
E-mail
Phone: (408)924-7038
Office Location: Clark Hall 407
Office Hours: Mondays 2:00pm-5:00pm/Also by Appointment
| Greensheet Links Textbooks and Readings Course Requirements Course Calendar |
Resources SLIS e-Bookstore |
This course is a face-to face intensive course to be held July 23-26, 2007 (9:00am-5:00pm) with emailed pre and post reading and writing assignments. This class will not be using Blackboard. . My SJSU will be utilized. You may contact the professor anytime through e-mail. Please be patient for your response. All emails are attempted to be answered within 48 hours.
Course Description
Development of interpersonal habits that are used by effective people in their personal and professional lives utilizing the video and lectured based Seven Habits of Highly Effective People course. This class focuses on personal and interpersonal levels of leadership and communication development. This class is an integrated, principle-centered approach for students interested in improving their interpersonal, communication and life skills. The interpersonal skills learned are for all aspects of life and not just for library employees and patrons. This class is thoughtful and introspective. Positive, constructive, and active class participation is expected and encouraged.
Prerequisites: None.
Course Objectives
The objectives of this course are for students to:
- Understand the “Power of Choice” and other foundational principles that form the building blocks of successful interpersonal communication and relationships.
- Understand that interpersonal skills and communication is an “inside out” approach or other wise known as “Private Victory.”
- Understand that developed skills such as empathic listening and “courage and consideration” are some of the skills successful communicators utilize also known as “Public Victory.”
Student Learning Outcomes
Explain the foundational principles that are the basis for the Seven Habits of Highly Successful People and also relate the principles to interpersonal communication.
- Describe the three habits of character that comprise the Private Victory and how they are applicable to interpersonal communication.
- Describe the three habits that are the outward expressions of character and the basis of the Public Victory and how they are applicable to interpersonal communication.
- Define and describe the seventh habit that renews and allows the individual to grow.
LIBR 286 supports the following SLIS Core Competencies:
- Demonstrate oral and written communication skills necessary for group work, collaborations and professional level presentations.
Textbooks and Readings
- The 7 Habits Manual, Collegiate Edition. Contains: Signature Program Manual/Journal, Talking Stick, CD, DVD, Doorhanger, 7 Habits Signature Program Contract and Quick Reference Guide.
- Stephen R. Covey, The 7 Habits of Highly Effective People, Simon & Schuster, copyright 1989.
The textbook, 7 Habits of Highly Effective People, may be purchased at any bookstore and must be obtained by the beginning of the semester to be able to complete pre-semester written assignments. The 7 Habits Manual Collegiate Edition Kit will not be used until the first day of class. It must be purchased by July 23 and will be available at the Spartan Bookstore by that time.
Go to SLIS e-Bookstore.
Course Requirements
Assignments
Subject to change with fair notice:
- Write a draft Mission Statement: The draft will be written in class as an exercise on July 23. Completed copy is due at the July 26 class.
- Attendance is important due to the nature of the material and videos. The videos and instruction material are not available outside of class. Please be on time in consideration of your learning and others as well.
- Teach content to fellow classmates, co-workers, and/or family members.
- Submit seven (7) reflection assignments. Reflection assignments are due the Monday at midnight on the date listed below. Email to jcody@slis.sjsu.edu. The reflection assignment on each habit should be no more then two pages; double spaced. Reflections which are single spaced or are more then two pages with not be read. The content of the reflection assignments shall be about your personal learning and integrating experience, not those of others. Assignments must be word processed in 12 pt. Times Roman and utilize a one-inch margin all around. Per SLIS guidelines, all homework assignments must follow the APA (American Psychological Association) style manual. If you plan to utilize a word processing program other than Microsoft Word, please check with the instructor to discuss the file format.
- Complete 7 Habits Signature Program Contract from July 2 – August 10
- Submit one paper regarding the entire learning experience (reading/ reflection assignments/ class time/ contract period) at the end of the semester. The content shall be about your personal learning and integrating experience, not those of others. It is expected to be in more depth then the reflection assignments completed at the beginning of the process. – The final paper is due August 10.
- Purchase, read and complete the exercises in 7 Habits Participant Manual, Collegiate Edition. Read The 7 Habits of Highly Effective People.
Warm-up Exercise
June 4-13: The warm up exercise will be emailed to you during this week of the semester. It is not due until the first class meeting day (July 23) and it will be used as a warm up exercise. Please take your time in thinking about the answers. The important part of this exercise is not the assignment itself, but the thought process you go through to create the answers.
Grading
| Assignment | Due Date | Points |
| Reflective Assignment - Habit 1 | June 11 | 10 points |
| Reflective Assignment - Habit 2 | June 18 | 10 points |
| Reflective Assignment - Habit 3 | June 25 | 10 points |
| Reflective Assignment - Habit 4 | July 2 | 10 points |
| Reflective Assignment - Habit 5 | July 9 | 10 points |
| Reflective Assignment - Habit 6 | July 16 | 10 points |
| Reflective Assignment - Habit 7 | July 23 | 10 points |
| Mission Statement Draft | July 26 | 5 points |
| Final Paper | August 10 | 25 points |
| TOTAL | 100 points |
Missed Classes
Missed class – 20 points deduction. Please be on time. Many of the exercises utilize partners and small groups and everyone is needed to be in attendance to begin.
Late Assignments
No credit for late assignments. LATE ASSIGNMENTS WILL NOT BE ACCEPTED. NO EXCEPTIONS.
Grading Scale
The standard SJSU SLIS Grading Scale is utilized for all SLIS courses:
| 97-100 | A |
| 94-96 | A- |
| 91-93 | B+ |
| 88-90 | B |
| 85-87 | B- |
| 82-84 | C+ |
| 79-81 | C |
| 76-78 | C- |
| 73-75 | D+ |
| 70-72 | D |
| 67-69 | D- |
| Below 67 | F |
Academic Integrity
Your own commitment to learning, as evidenced by your enrollment at San José State University, and the University's Academic Integrity Policy requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the Office of Student Conduct and Ethical Development. The policy on academic integrity can be found at http://sa.sjsu.edu/student_conduct.
Reasonable Accommodation of Disabilities
If you need course adaptations or accommodations because of a disability,
please e-mail me as soon as possible. Presidential Directive 97-03 requires
that students with disabilities register with the Disability Resource Center
(DRC) to establish record of their disability.
No matter where students reside, they should contact the SJSU DRC to register. The DRC Web site: http://www.drc.sjsu.edu/
Course Calendar
Reading Schedule
| Week of | Reading | Assignment Due |
| Readings from The 7 Habits of Highly Effective People. | ||
| June 4 | Part One (pages 13-64) | |
| June 4 | Part Two/ Habit 1 (pages 65-94) | Habit 1 Reflection Assignment Due June 11 by midnight |
| June 11 | Part Two/ Habit 2 (pages 95-144) | Habit 2 Reflection Assignment Due June 18 by midnight |
| June 18 | Part Two/ Habit 3 (pages 145-182) | Habit 3 Reflection Assignment Due June 25 by midnight |
| June 25 | Part Three (pages 183- 203 and Habit 4 (pages 204-234) | Habit 4 Reflection Assignment Due July 2 by midnight |
| July 2 | Part Three/ Habit 5 (pages 235-260) | Habit 5 Reflection Assignment Due July 9 by midnight |
| July 9 | Part Three/ Habit 6 (pages 261-284) | Habit 6 Reflection Assignment Due July 16 by midnight |
| July 16 | Part Four/ Habit 7 (pages 285-307) and Inside-out Again (pages 309-318) | Habit 7 Reflection Assignment Due July 23 by midnight |
NOTE: Each of the 7 Habits has a Reflection Assignment due Monday at midnight. The assignment requires that you think about the purpose of the habit and how it applies in your life. Using an example of an interpersonal communications situation is required. The reflection assignment on each habit should be no more then two pages; double spaced. Reflections which are single spaced or are more then two pages with not be read. The content of the reflection assignments shall be about your personal learning and integrating experience, not those of others. Assignments must be word processed in 12 pt. Times Roman and utilize a one-inch margin all around. Per SLIS guidelines, all homework assignments must follow the APA (American Psychological Association) style manual. If you plan to utilize a word processing program other than Microsoft Word, please check with the instructor to discuss the file format. Each Reflection Assignment will be 10 points. NO LATE ASSIGNMENTS WILL BE ACCEPTED. NO EXCEPTIONS.
Meeting Schedule (July 23-26, 2007)
- July 23 (9:00am-5:00pm)
Introduction, Setting the Climate, Learning Objectives, Overview of The 7 Habits, Code of Conduct. Concepts and definitions of:- Personality vs. Character Ethic
- Paradigms, Perception, Franklin-Covey Reality Model
- Habits
- Maturity Continuum
- Three types of Determinism
- Stimulus – Response
- Definition of Proactivity
- Proactive vs. Reactive
- Circle of Influence vs. Circle of Concern
- Leadership vs. Management
- Identification of Roles, Goals, etc.
- Alternative Centers
- Personal Mission Statement
- What does it mean to “Begin with the end in mind”?
- July 24 (9:00am-5:00pm)
Habit 3 – Put First Things First- Brief history of Time Management
- Discussion of Time Management matrix with emphasis on Quadrant II
- Review roles, goals, mission statement
- Emotional Bank Account (major deposits, withdrawals, etc.)
- Alternatives to Win/Win
- Courage and Consideration Matrix
- Applications
- July 25 (9:00am-5:00pm)
Habit 5 Part Two – Seek First to Understand, Then Be Understood- Empathic listening
- Autobiographical responses
- Perception and understanding
- Circle of Influence
- Definition and Examples
- levels of Communication Matrix
- Third alternatives
- Valuing the Differences
- Synergy vs. Nature
- July 26 (9:00am-5:00pm)
Habit 7 – Sharpen the Saw- Physical
- Mental
- Social/Emotional
- Spiritual


