LIBR 286-01
Interpersonal Communication Skills for Librarians
Summer 2008 Greensheet
Jill Cody
E-mail
Phone: (408) 836-0401 (cell)
Office Location: Clark Hall 40
Classroom: Clark Hall 304 (7/21-7/24)
Office Hours: By Appointment
| Greensheet Links Textbooks and Readings Course Requirements Course Calendar |
Resources Blackboard Blackboard Tutorials SLIS eBookstore |
This course is a face-to face intensive course to be held July 21-24, 2008 (9:00am-5:00pm) with e-mailed pre and post reading and writing assignments. This class will use the discussion area of Blackboard. My SJSU will also be utilized. Assignments will be e-mailed directly to the instructor. You may contact the professor anytime through e-mail. Please be patient for your response. All e-mails are attempted to be answered within 48 hours.
Course Description
Development of interpersonal habits that are used by effective people in their personal and professional lives utilizing the video and lectured based Seven Habits of Highly Effective People course. This class focuses on personal and interpersonal levels of leadership and communication development. This class is an integrated, principle-centered approach for students interested in improving their interpersonal communication and life skills. The interpersonal skills learned are for all aspects of life and not just for library employees and patrons. This class is thoughtful and introspective. Positive, constructive, and active class participation is expected and encouraged.
Prerequisites: None.
Course Objectives
The objectives of this course are for students to:
- Understand the “Power of Choice” and other foundational principles that form the building blocks of successful interpersonal communication and relationships.
- Understand that interpersonal skills and communication is an “inside out” approach or other wise known as “Private Victory.”
- Understand that developed skills such as empathic listening and “courage and consideration” are some of the skills successful communicators utilize also known as “Public Victory.”
Student Learning Outcomes
Explain the foundational principles that are the basis for the Seven Habits of Highly Successful People and also relate the principles to interpersonal communication.
- Describe the three habits of character that comprise the Private Victory and how they are applicable to interpersonal communication.
- Describe the three habits that are the outward expressions of character and the basis of the Public Victory and how they are applicable to interpersonal communication.
- Define and describe the seventh habit that renews and allows the individual to grow.
LIBR 286 supports the following SLIS Core Competencies:
- Demonstrate oral and written communication skills necessary for group work, collaborations and professional level presentations.
Textbooks and Readings
- The 7 Habits of Highly Effective People Collegiate Edition Guidebook.
- Stephen R. Covey, The 7 Habits of Highly Effective People, Simon & Schuster, copyright 1989.
The textbook, 7 Habits of Highly Effective People, may be purchased at any bookstore (new or used) and must be obtained by the beginning of the semester to be able to complete pre-semester written assignments. The 7 Habits of Highly Effective People Collegiate Edition Guidebook will not be used until the first day of class. It must be purchased by July 17 and will be available at the Spartan Bookstore.
Go to SLIS eBookstore.
Course Requirements
Assignments
Subject to change with fair notice:
- Write a draft Mission Statement: The draft will be written in class as an exercise on July 22. Completed copy is due at the July 24 class.
- Attendance is important due to the nature of the material and videos. The videos and instruction material are not available outside of class. Please be on time in consideration of your learning and others as well.
- Teach content to fellow classmates, co-workers, and/or family members.
- Submit two (2) reflection assignments. Reflection assignments are due the Monday at midnight on the date listed below. E-mail to jcody@slis.sjsu.edu. The reflection assignment on each habit should be 5-7 pages (no more than 7 pages); double spaced. Reflections which are single spaced or are more then 7 pages with not be read.
The content of the reflection assignments shall be about your personal learning and integrating experience, not those of others. Assignments must be word processed in 12 pt. Times Roman and utilize a one-inch margin all around. Per SLIS guidelines, all homework assignments must follow the APA (American Psychological Association) style manual. If you plan to utilize a word processing program other than Microsoft Word, please check with the instructor to discuss the file format. - Submit one paper regarding the entire learning experience (reading/ reflection assignments/ class time/ contract period) at the end of the semester and should be no more than 10 pages. The content shall be about your personal learning and integrating experience, not those of others. It is expected to be in more depth then the reflection assignments completed before the face-to-face class. The final paper is due August 4.
- Purchase, read and complete the exercises in 7 Habits of highly Effective People, Collegiate Edition Guidebook (don't need until July 17). Read The 7 Habits of Highly Effective People (need by June 2).
Warm-up Exercise
The warm up exercise questions below is not due until the first day of class (July 21) and will be used as the class Introduction exercise. Please take your time in thinking about the answers. The important part of this exercise is not the assignment itself, but the thought process you go through to create the answers. The questions are:
- Where would I really like to become more effective in my life (e.g., relationships, projects, goals that I’m working on)?
- What long-term contribution would I really like to make in my current role at work (school or home)?
- What is the most significant thing I could do in my work (school or home) that, if done consistently, would have the most positive impact?
- What is the most significant thing I could do in my personal life that, if done consistently, would have the most positive impact?
Grading
| Assignment | Due Date | Points |
| Reflective Assignment (Foundational Principles, Habits 1-3) = PRIVATE VICTORY | June 23 | 30 points |
| Reflective Assignment (Habits 4-7) = PUBLIC VICTORY | July 14 | 30 points |
| Mission Statement Draft | July 24 | 10 points |
| Final Culminating Paper | August 4 | 30 points |
| TOTAL | 100 points |
Missed Classes
Missed class – 20 points deduction. Please be on time. Many of the exercises utilize partners and small groups and everyone is needed to be in attendance to begin.
Late Assignments
No credit for late assignments. LATE ASSIGNMENTS WILL NOT BE ACCEPTED. NO EXCEPTIONS.
Grading Scale
The standard SJSU SLIS Grading Scale is utilized for all SLIS courses:
| 97-100 | A |
| 94-96 | A- |
| 91-93 | B+ |
| 88-90 | B |
| 85-87 | B- |
| 82-84 | C+ |
| 79-81 | C |
| 76-78 | C- |
| 73-75 | D+ |
| 70-72 | D |
| 67-69 | D- |
| Below 67 | F |
In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:
- C represents Adequate work; a grade of "C" counts for credit for the course;
- B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
- A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.
Students are advised that it is their responsibility to maintain a Grade Point Average (GPA) of 3.0.
Academic Integrity
Your own commitment to learning, as evidenced by your enrollment at San José State University, and the University's Academic Integrity Policy requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the Office of Student Conduct and Ethical Development. The policy on academic integrity can be found at http://sa.sjsu.edu/student_conduct.
Reasonable Accommodation of Disabilities
If you need course adaptations or accommodations because of a disability,
please e-mail me as soon as possible. Presidential Directive 97-03 requires
that students with disabilities register with the Disability Resource Center
(DRC) to establish record of their disability.
No matter where students reside, they should contact the SJSU DRC to register. The DRC Web site: http://www.drc.sjsu.edu/
Course Calendar
Reading Schedule
(Do not pre-read text. The purpose of reading a chapter a week is to allow for integration of the concepts before writing the assignment):
| Week of | Reading | Assignment Due |
| Readings from The 7 Habits of Highly Effective People. | ||
| June 2 | Part One (pages 13-64) | |
| June 2 | Part Two/ Habit 1 (pages 65-94) | |
| June 9 | Part Two/ Habit 2 (pages 95-144) | |
| June 16 | Part Two/ Habit 3 (pages 145-182) | PRIVATE VICTORY Reflection Assignment Due June 23 - (Email directly to Instructor) |
| June 23 | Part Three (pages 183- 203 and Habit 4 (pages 204-234) | |
| June 30 | Part Three/ Habit 5 (pages 235-260) | |
| June 30 | Part Three/ Habit 6 (pages 261-284) | |
| July 7 | Part Four/ Habit 7 (pages 285-307) and Inside-out Again (pages 309-318) | PUBLIC VICTORY Reflection Assignment Due July 14 – (Email directly to Instructor) |
NOTE: Please read text during the assigned week listed above. DO NOT CRAM! The principles, concepts, models, and habits take time to integrate. Please take that week to think about what you have read before you move on. Reading the chapters all at once will be overwhelming and you will be doing your learning a disservice. Pace yourself and you’ll have fun in your summer too!
Meeting Schedule (July 21-24, 2008)
- July 21(9:00am-5:00pm)
- Introduction, Setting the Climate, Learning Objectives, Overview of The 7 Habits, Code of Conduct. Concepts and definitions of:
- Personality vs. Character Ethic
- Paradigms, Perception, Franklin-Covey Reality Model
- Habits
- Maturity Continuum
- Habit 1 – Be Proactive
Three types of Determinism
Stimulus – Response- Definition of Proactivity
- Proactive vs. Reactive
- Circle of Influence vs. Circle of Concern
- July 22 (9:00am-5:00pm)
Habit 2 – Begin With the End in Mind- Leadership vs. Management
- Identification of Roles, Goals, etc.
- Alternative Centers
- Personal Mission Statement
- What does it mean to “Begin with the end in mind”?
- Habit 3 – Put First Things First
- Brief history of Time Management
- Discussion of Time Management matrix with emphasis on Quadrant II
- Review roles, goals, mission statement
- Comments regarding interdependence and “Public Victory”
- Emotional Bank Account (major deposits, withdrawals, etc.)
- July 23 (9:00am-5:00pm)
Habit 4 – Think Win/Win- Alternatives to Win/Win
- Courage and Consideration Matrix
- Applications
- Habit 5 Part One– Seek First to Understand, Then Be Understood
- Habit 5 Part Two – Seek First to Understand, Then Be Understood
- Empathic listening
- Autobiographical responses
- Perception and understanding
- Circle of Influence
- July 24 (9:00am-5:00pm)
Habit 6 – Synergize- Definition and Examples
- levels of Communication Matrix
- Third alternatives
- Valuing the Differences
- Synergy vs. Nature
- Physical
- Mental
- Social/Emotional
- Spiritual
- Review Private Victory/ Public Victory and all Habits/ Questions/Answers/Closing Exercise ... GO FOR PIZZA (optional)?
- No Class Friday, July 25
- FINAL PAPER DUE: August 4, 2008 (by midnight)
One Washington Square - San José, California USA, 95192-0029
Phone: 408-924-2490
Contact the webmaster
