LIBR 286-10
Interpersonal Communication Skills for Librarians
Summer 2007 Greensheet
Renee Jefferson
E-mail
Office Hours: Blackboard, by appointment
| Greensheet Links Course Materials Course Requirements |
Resources Blackboard Blackboard Tutorials SLIS e-Bookstore |
The Blackboard course will be available on Wednesday, May 30th. Students must self-enroll in Blackboard between Wednesday, May 30th and Friday, June 8th, with the access code that will be distributed via my.sjsu.
Course Description
This course surveys the principles and practice of interpersonal communication within small group and peer relationships.
Prerequisites: none
Course Objectives
Student Learning Outcomes
At the completion of the course, the student should be able to perform the following:
- Describe the role of communication within library and information science environments.
- Apply the concepts and issues related interpersonal communication.
- Distinguish between appropriate and inappropriate interpersonal communication techniques within professional environments.
- Apply appropriate interpersonal communication techniques to problems within library and information science environments.
LIBR 286 supports the following SLIS Core Competencies:
- demonstrate oral and written communication skills necessary for group work, collaborations and professional level presentations.
In addition, this section supports the following SLIS Core Competencies:
- demonstrate proficiency in the use of current information and communication technologies, and other related technologies, as they affect the resources and uses of libraries and other types of information providing entities.
Textbooks and Readings
Required Text
De Vito, J. (2007). The interpersonal communication book. 11th ed. Boston, MA: Allyn & Bacon. The ISBN is ISBN: 0-205-47288-5. [The textbook is available at the publisher’s website (www.ablongman.com) and other retail book websites (e.g. SLIS e-Bookstore and Barnes and Noble at www.bn.com.]
Additional course materials will be available in Blackboard.
Go to SLIS e-Bookstore.
Course Requirements
Course Format
This is a web-based course. Blackboard will be used for all course activities.
Blackboard
The course will be available on the Blackboard site on Wednesday, May 30. Blackboard self-enrollment date begins Wednesday, May 30 and ends Friday, June 8. Follow the instructions posted in the Announcements’ section.
Office Hours
I will not set specific online hours. I will be available to answer questions Monday through Friday. You should have a response to your questions within 48 hours. You may also make an appointment to meet with me in the chat room that is available in Blackboard, or you may schedule a time for me to telephone you.
Instructor Expectations
Students are expected to adhere to the following:
- Check email and Blackboard daily for messages and announcements. Communication in an online course is essential.
- Submit all assignments by the specified due date and time. Instructions for each assignment are posted under the Assignments section of Blackboard. Points will be deducted for failure to follow directions. Any assignment submitted after the due date, without the permission of the instructor, will have its total score reduced by 10%. [Note: You must have permission from the instructor to submit your assignment late PRIOR to the due date.] Any assignment submitted more than one week after the deadline will not be accepted for grading, and a failing grade will be recorded; that is, unless a student has received an extension from the instructor. This is only fair to students who work to submit their assignments on time. Extra credit assignments are not available.
- Submit assignments that are free of spelling and grammatical errors. All sources must be correctly cited using the APA style manual.
- All assignments must be your own work. Sources must be properly cited in papers. The San Jose State University codes and rules governing plagiarism are in effect. Please refer to the following sites for specific information.
SJSU Academic Integrity Policy
http://www2.sjsu.edu/senate/F06-1.pdf - Work cooperatively on group assignments. Group work is an important component of this course. If a member of a group is not contributing his or her fair share, please inform the instructor as soon as possible.
- Be an active participant in class discussions and activities. Class discussions and activities are integral components of the course.
- Identify a local academic library, preferably a CSU library, with a sizable reference collection. Plan to visit that library frequently throughout the course. Although the course is conducted online, not all reference sources are readily available online.
- Know how to use Blackboard. See the Blackboard Tutorials and Resources for SLIS Instructors and Students located at http://witloof.sjsu.edu/blackboard/.
- It is the responsibility of the student to maintain a copy of all graded and returned materials for use as evidence in any question that might arise regarding the final grade in the course.
- Incompletes will be assigned only in cases of medical or family emergency. Medical or other proof will be required.
Assignments
Students are required to complete the following assignments:
- Exercises
The purpose of exercises is to give you an opportunity to explore and discuss issues presented in the textbook. They will be a combination of individual and group activities. - Quizzes
The purpose of this assignment is to give you an opportunity to demonstrate knowledge and comprehension of the course content. - Group Project & Presentation
The purpose of this assignment is to give each group an opportunity to identify issues and solutions related to interpersonal communication problems within library and information science organizations. Projects will be evaluated by the instructor and your classmates.- Groups. Participation in the group is mandatory. Group members may terminate the membership of a student who does not participate in the activities defined by the group (e.g., meetings, tasks). If a student is terminated from a group, he/she WILL NOT receive credit for the assignment. No make-up or extra-credit assignment will be permitted for a terminated group member.
Grading
| Assignments | Points |
| Exercises | 30 |
| Quizzes | 30 |
| Group Project & Presentation | 40 |
| Total | 100 |
Grading Scale
The standard SJSU SLIS Grading Scale is utilized for all SLIS courses:
| 97-100 | A |
| 94-96 | A- |
| 91-93 | B+ |
| 88-90 | B |
| 85-87 | B- |
| 82-84 | C+ |
| 79-81 | C |
| 76-78 | C- |
| 73-75 | D+ |
| 70-72 | D |
| 67-69 | D- |
| Below 67 | F |
Academic Integrity
Your own commitment to learning, as evidenced by your enrollment at San José State University, and the University's Academic Integrity Policy requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the Office of Student Conduct and Ethical Development. The policy on academic integrity can be found at http://sa.sjsu.edu/student_conduct.
Reasonable Accommodation of Disabilities
If you need course adaptations or accommodations because of a disability,
please e-mail me as soon as possible. Presidential Directive 97-03 requires
that students with disabilities register with the Disability Resource Center
(DRC) to establish record of their disability.
No matter where students reside, they should contact the SJSU DRC to register. The DRC Web site: http://www.drc.sjsu.edu/


