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SSL (Secure Sockets Layer) Settings for POP and IMAP

Overview

SLIS no longer supports regular, unencrypted POP and IMAP access. Instead, support is only offered for secure, encrypted versions of POP and IMAP via SSL (Secure Sockets Layer).

Please note that all newer versions of common e-mail clients (such as Outlook, Eudora, and Entourage) support SSL-based POP and IMAP connections.

For your convenience, instructions for configuring SSL settings in several common e-mail clients are included below.

If your particular e-mail client is not included in #4 below, please consult your product manual or help system for more information on where SSL-related settings are located.

Relaying Outbound Mail for POP and IMAP users

All POP and IMAP users will need to use the SMTP services provided through their ISP for outgoing mail.

Please check your ISP's support Web site in order to obtain more information on the SMTP servers your ISP has made available to you.

Then, in your e-mail client, locate the setting or preference labeled "SMTP Server" or "Outgoing Mail" or "Outbound Mail", and enter the fully-qualified domain name (such as: smtp.earthlink.net) for your ISP's SMTP server.

NOTE: Be sure to check your ISP's support Web site for any additional instructions specific to your ISP.

Alternatives

If either of the above is a major inconvenience to you, then we would recommend that you use the SLIS Webmail system instead at http://slis.sjsu.edu

SSL Settings for POP and IMAP under Common E-mail Clients

Microsoft Outlook 2003 and 2007
- Select the 'Tools' menu in Outlook
- Select the 'Email Accounts' menu option (Outlook 2003) or the 'Account Settings' menu option (Outlook 2007)
- Select 'View or Change Existing E-Mail Accounts' (Outlook 2003) and click Next. For Outlook 2007, select the 'E-mail' tab.
- Select your primary POP or IMAP account and click on the 'Change' button
- Click on the 'More Settings' button
- Click on the 'Advanced' tab
- Locate Incoming Server (IMAP) or Incoming Server (POP) and make sure the following checkbox directly underneath is selected: This server requires an encrypted connection
- After selecting this, the listed server port will change from 143 (IMAP) or 110 (POP), to 993 (IMAPS) or 995 (POP3S)
- Click on the OK button to commit your changes.
QualComm Eudora 6.2 (Windows)
- Select the 'Tools' menu in Eudora for Windows
- Select the 'Options' menu option
- Locate and select the 'Checking Mail' icon
- Locate the drop down menu labeled "Secure Sockets when Receiving"
- Make sure the following menu option is selected: Required, Alternate Port
- Click on the OK button to commit your changes.
QualComm Eudora 6.2 (Mac OS X)
- Select the 'Special' menu in Eudora for Mac OS X
- Select the 'Settings' menu option
- Locate and select the 'SSL' icon
- If you are using POP, then make sure the 'SSL for POP' menu is set to the following: Required (Alternate Port)
- If you are using IMAP, then make sure the 'SSL for IMAP' menu is set to the following: Required (Alternate Port)
- Make sure Standard Port SSL Negotiation is set to TLS 1.0.
Microsoft Entourage (Mac OS X)
- Select the 'Entourage' menu in Entourage for OS X
- Select the 'Account Settings' menu option
- Select your primary POP or IMAP account and click on the 'Edit' button
- Under 'Receiving Mail', click on the button that says: Click Here for Advanced Receiving Options
- If you are using POP, then make sure the following checkbox is selected: This POP service requires a secure connection (SSL)
- If you are using IMAP, then make sure the following checkbox is selected: This IMAP service requires a secure connection (SSL)
- Click on the OK button to commit your changes.

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