E-mail
Curriculum Vitae

City: Birmingham, AL
Telephone:
  1-205-945-2051

Teaching & Professional Interests

• Electronic Reference Services
• Information Literacy and Instruction
• Information and Society / Culture
• Reference and Information Services
• Serving Multicultural Populations

Research Interests

• Bibliometrics / Informetrics / Webometrics
• Electronic Reference Services
• Information Literacy and Instruction
• International / Comparative Librarianship
• Reference and Information Services
• Scholarly and Scientific Communication
• Serving Multicultural Populations

Dr. Charlotte E. Ford

Lecturer

Charlotte Ford received her Ph.D. in library and information science at Indiana University in 2003. She is Director of the Library at Birmingham-Southern College in Birmingham Alabama. Dr. Ford has also worked as a reference librarian in Miami, Florida; and Bogotá, Colombia. Her areas of research include reference services (particularly virtual reference), information literacy, and scholarly communication.

Welcome video:  Captioned Video | Uncaptioned Video

Courses Taught

• > [200] Information and Society
• > [210] Reference and Information Services
• > [228] Advanced information Resources and Services

Education

• Ph.D. (Library & Information Science) Indiana University (2003)
• M.L.S., Indiana University, 1986
• B.A. (International Studies) Earlham College, 1984

Academic & Professional Experience

• Library Director, Birmingham-Southern College, Birmingham, Alabama (2008-).
• Lecturer, San José State University School of Library & Information Science (2008-).
• Assistant Professor, San José State University School of Library & Information Science (2005-2008).
• Coordinator of Reference Services and Associate Professor, Birmingham-Southern College, Birmingham AL (2004-2005); Assistant Professor (2001-2004).
• Reference/Government Documents Librarian, Birmingham-Southern College, Birmingham AL (1999-2001, part-time; 1991-1996, full time).
• Cataloger, Universidad Javeriana Library, Bogotá, Colombia (1990-1991).
• Assistant to Head of Pure & Applied Sciences Division, Universidad Javeriana Library, Bogotá, Colombia (1989-1990).
• Government Documents Librarian, Florida International University, North Miami Campus (1987-1989).

Selected Publications  (last five years only)

For other publications and presentations, see Curriculum Vitae PDF above.

• Ford, C.E. (2008). Crash course in reference. Westport, CT: Libraries Unlimited.
• Ford, C.E. & Stephens, A.K. (2007). Public library services to Alabama's Hispanic population: A survey. The Alabama Librarian, 57, 6-19.
• Ford, C. E. (2004). An exploratory study of the differences between face-to-face and computer-mediated reference interactions (dissertation report). College & Research Libraries News, 65, 645.
• Ford, C. E. (2003). Digital reference (review of special issue of D-Lib Magazine). Library & Information Science Research, 25, 225-228.
• Harter, S. P. & Ford, C. E. (2000). Web-based analyses of e-journal impact: Approaches, problems, and issues. Journal of the American Society for Information Science, 51, 1159-1176.

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