A-Z Site Index
People Search
SLIS Calendar

Directory

Faculty List
Staff List

For Faculty

Faculty Handbook
Resources Index
Using Elluminate
Roles
Director/Assoc. Director
Coordinator of Admissions & Advising

JPEG of Pat Franks

GIF image of envelopeE-mail

City: Endwell, NY

Teaching & Professional Interests

  • Administration and Management
  • Archives and Records Centers
  • Books / Printing / Publishing Industry
  • Buildings / Facilities
  • Classification and Subject Analysis
  • Computer / Information Networks
  • Distance Education in LIS
  • Electronic Documents
  • Government Documents
  • Graphic Materials: Maps / Art / etc.
  • Information Policy
  • Information Retrieval Theory and Practice
  • Information Systems and Technologies
  • Information Technology Management
  • Knowledge / IR Management
  • Metadata and Semantic Web
  • Records Management
  • Strategic Planning / Marketing / Lobbying
  • Users and Uses of Information Systems
  • Emerging Technologies
  • Social Media

Research Interests

  • Archives and Records Centers
  • Books / Printing / Publishing Industry
  • Electronic Documents
  • Government Documents
  • Information Technology Management
  • Metadata and Semantic Web
  • Records Management
  • Strategic Planning / Marketing / Lobbying

Dr. Patricia C. Franks

Associate Professor

Dr. Patricia C. Franks is Program Coordinator for the Master's Degree in Archives and Records Administration. Her research interests lie in archives, records management, and emerging technologies. She has presented at numerous conferences including SAA 2010, RACO 2011, and ARMA Canada 2011. Her 2010 report, "How Government Agencies Can Effectively Manage Records Created Using New Social Media Tools," has been downloaded more than 3,000 times. Her work in virtual worlds has resulted in the creation of the Virtual Center for Archives and Records Administration (VCARA). She is the recipient of a 2011 CSU award to conduct research in the area of virtual internships.

Pat is a Certified Records Manager who is active in ARMA International, AIIM, and SAA. Pat was team lead for ARMA/ANSI 18-2011 Standard, "Implications of Web-based Technologies on Records Management." She is currently team lead on the ARMA Technical Report, "Using Social Media in Organizations." Pat is a member of AIIM's Interoperable Systems Development Committee and serves as Editor for the Business Archives Section of the Society of American Archivists.

Courses Taught

Education

  • Ph.D. (Organization and Management - E-business emphasis) Capella University (2005)
  • M.A.S.S. (Business Administration emphasis) Binghamton University (1984)
  • B.S. (Business Education) Bloomsburg University (1966)

Academic & Professional Experience

  • Associate Professor, School of Library & Information Science, San José State University (2009-)
  • Program Coordinator for the Master's Degree in Archives and Records Administration, San José State University (2008-)
  • Program Coordinator for the Executive MLIS program, School of Library & Information Science, San José State University (2009-2011)
  • Lecturer (part-time), School of Library & Information Science, San José State University (2008-2009)
  • Records Analyst, Access Systems (2006-2008)
  • Online Instructor, Web Design & Internet Marketing, Education-to-Go (2004-2009)
  • Online Instructor, Web Design, Broome Community College (2005-2008)
  • Professor, Business Information Technology/Records Management, Broome Community College (1986-2004)

Selected Publications  (last five years only)

  • ARMA International. (2011). Implications of Web-based, Collaborative Technologies in Records Management: An American National Standard (ANSI/ARMA 18-2011). Overland Park, KS: ARMA International. [Served as Team Lead on for this Standards Document]
  • Franks, P., Hatala, J., Rossi, M., and Semple M.(2011). Is your avatar ethical? Online-course tools that are methods for student identity and verification. Journal of Educational Technology Systems, 39(2), 181-191.
  • Franks, P. (2010). How Federal Agencies Can Effectively Manage Records Created Using New Social Media Tools. Washington, DC: IBM Center for the Business of Government.
  • Franks, P. C. (Pending). Impact of Web 2.0 on the records manager. In IRMA Annual 2009, Records Management Association of Australia, pending publication.
  • Franks, P. C. (2009, May 22). Use Web conferencing to enhance online teaching and learning. Presented at CIT Conference, SUNY Oswego, Oswego, NY.
  • Franks, P. C. (2008, October-November). Entrenched against the email onslaught. Document, 16(6), 20-23.
  • Franks, P. C. (2008, July). San José State University School of Library and Information Science launches first online master's degree in archives and records administration. The Records Manager, 2(3). [Online]. Retrieved August 30, 2008, from www.archivists.org/saagroups/recmgmt/TRMv2n3.pdflink goes to non-SJSU web site
  • ARMA International. (2007, August 26). Procedures and Issues for Managing Electronic Messages as Records. (ANSI/ARMA TR-02-2007). Lenexa, KS: ARMA Standards Development Committee, task force leader.
  • Franks, P. C., & Kunde, N. (2006). Why metadata matters. The Information Management Journal, 40(5), 55-61.
  • Franks, P. C. (2005). E-mail risk management. Issues and challenges related to records retention and electronic discovery. Retrieved October 18, 2006, from UMI ProQuest Digital Dissertations database.

Disclaimer


[Top of Page]