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Curriculum Vitae

City: Endwell, NY

Teaching & Professional Interests

• Administration and Management
• Archives and Records Centers
• Books / Printing / Publishing Industry
• Buildings / Facilities
• Classification and Subject Analysis
• Computer / Information Networks
• Distance Education in LIS
• Electronic Documents
• Government Documents
• Graphic Materials: Maps / Art / etc.
• Information Policy
• Information Retrieval Theory and Practice
• Information Systems and Technologies
• Information Technology Management
• Knowledge / IR Management
• Metadata and Semantic Web
• Records Management
• Strategic Planning / Marketing / Lobbying
• Users and Uses of Information Systems

Research Interests

• Archives and Records Centers
• Books / Printing / Publishing Industry
• Electronic Documents
• Government Documents
• Information Technology Management
• Metadata and Semantic Web
• Records Management
• Strategic Planning / Marketing / Lobbying

Dr. Patricia C. Franks

Lecturer

Dr. Patricia C. Franks is a part-time adjunct in the School of Library and Information Science and Program Coordinator for the new Master's Degree in Archives and Records Administration.Before coming to SJSU, Pat designed and taught courses in Records and Information Management, Website Development and Management, and E-commerce both on campus and online. Pat, a Certified Records Manager is a records and information management consultant who has helped more than 40 local governments refine their records and information management programs.

Pat's Ph.D. is in Organization and Management with an e-business emphasis. The topic of her dissertation was "E-mail Risk Management: Issues and Challenges of Retention and E-Discovery." Pat wrote several successful Records Management grants funded by the New York State Archives. She has served as a grant reviewer for both the New York State Archives Grants Program and the New Jersey PARIS Grant Programs. She is past president of the Central New York ARMA chapter and a current member of ARMA's Standards Development Committee. Pat also serves as a member of AIIM's Interoperable Enterprise Content Management and Terminology Committees.

Courses Taught

• > [202] Information Retrieval
• > [204] Information Organizations & Management
• > [284] Seminar in Archives & Records Management

Education

• Ph.D. (Organization and Management - E-business emphasis) Capella University (2005)
• M.A.S.S. (Business Administration emphasis) Binghamton University (1984)
• B.S. (Business Education) Bloomsburg University (1966)

Academic & Professional Experience

• Program Coordinator for the Master's Degree in Archives and Records Administration, San José State University (2008-present)
• Lecturer (part-time), School of Library and Information Science, San José State University (2008-present)
• Records Analyst, Access Systems (2006-2008)
• Online Instructor, Web Design & Internet Marketing, Education-to-Go (2004-present)
• Online Instructor, Web Design, Broome Community College (2005-2008)
• Professor, Business Information Technology/Records Management, Broome Community College (1986-2004)

Selected Publications  (last five years only)

For other publications and presentations, see Curriculum Vitae PDF above.

• Franks, P. C. (2008, July). San José State University School of Library and Information Science Launches First Online Master's Degree in Archives and Records Administration. The Records Manager, 2(3). [Online]. Retrieved August 30, 2008, from www.archivists.org/saagroups/recmgmt/TRMv2n3.pdf
• ARMA International. (2007, August 26, 2007). Procedures and Issues for Managing Electronic Messages as Records. (ANSI/ARMA TR-02-2007). Lenexa, KS: ARMA Standards Development Committee, task force leader.
• Franks, P. C., & Kunde, N. (2006). Why metadata matters. The Information Management Journal, 40(5), 55-61.
• Franks, P. C. (2005). E-mail risk management. Issues and challenges related to records retention and electronic discovery. Retrieved October 18, 2006, from UMI ProQuest Digital Dissertations database.
• ANSI/AIIM/ARMA (2004). Framework for integration of electronic documnent management systems and electronic records management systems. Silver Spring, MD: contributing author.

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