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JPEG of Lili Luo

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City: Milpitas, CA
Telephone:
  1-408-924-2502

Teaching & Professional Interests

  • Electronic Reference Services
  • Information Literacy and Instruction
  • Reference and Information Services
  • Research Methods

Research Interests

  • Digital / Virtual Libraries
  • Electronic Reference Services
  • Evaluation of Service
  • LIS Education and Programs
  • Pedagogy in LIS
  • Reference and Information Services

Dr. Lili Luo

Assistant Professor

Dr. Luo received her PhD from the School of Information and Library Science at University of North Carolina at Chapel Hill. Her primary areas of teaching and research interests include information access and services in the digital age, library and information science education, research methods, evaluation of information services and virtual librarianship. She is interested in exploring more about how the advent of new technologies has impacted the library world and library users.

Courses Taught

Education

  • Ph.D. (Library and Information Science) University of North Carolina at Chapel Hill (2007)
  • Master (Information Management) Peking University, China (2003)
  • B.A. (Economics & Library Science) Peking University, China (2000)

Academic & Professional Experience

  • Assistant Professor, San José State University, School of Library & Information Science (2009-)
  • Lecturer (full-time), San José State University, School of Library & Information Science (2007-2009)
  • Adjunct Professor, School of Information and Library Science, University of North Carolina at Chapel Hill (2005-2007)
  • Reference Librarian, Peking University Library, China (2002-2003)

Selected Publications  (last five years only)

  • Luo, L. (2010). Social Networking Websites: An Exploratory Study of Student Peer Socializing in an Online LIS Program. Journal of Education for Library and Information Science, 51(2), 86-102.
  • Luo, L., & Bell, L. (2010). Text 4 answers: a collaborative service model. Reference Services Review, 38(2), 274-283.
  • Luo, L. (2010). Web 2.0 integration in information literacy instruction: An overview. Journal of Academic Librarianship, 36(1), 32-40.
  • Luo, L. (2009). Effective training for chat reference personnel: An exploratory study. Library and Information Science Research, 31(4), 210-224.
  • Luo, L. (2008). Toward sustaining professional development: Identification of essential competencies for chat reference service. Library and Information Science Research, 30(4), 298-311.
  • Luo, L., West, D., & Marchionini, G. (2008). Annotations of interlibrary loan process: The transition from analog to electronic. Journal of Interlibrary Loan, Document Delivery & Information Supply, 18(3), 307-324.
  • Luo, L. & Kemp, J. (2008). Second Life: Exploring the immersive instructional venue for Library and Information Science education. Journal of Education for Library and Information Science, 49(3), 147-166.
  • Luo, L. (2008). Reference service in Second Life: An overview. Reference Services Review, 36(3), 289-300.
  • Luo, L. (2008). Chat reference evaluation: A framework of perspectives and measures. Reference Services Review, 36(1), 71-85.
  • Luo, L. (2007). Chat reference competencies: Identification from a literature review and librarian interviews. Reference Services Review, 35(2), 195-209.
  • Pomerantz, J., & Luo, L. (2006). Motivations and uses: Evaluating virtual reference service from the users' perspective. Library & Information Science Research, 28(3), 350-373.
  • Pomerantz, J., Luo, L., & McClure, C. R. (2006). Peer review of chat reference transcripts: Approaches and strategies. Library & Information Science Research, 28(1), 24-48.
  • Luo, L., & Pomerantz, J. (2005). Motivations and Uses: An evaluation of users??? use of a chat reference service. In A. Grove (Ed.), Proceedings of 68th ASIS&T Annual Meeting, Vol. 42. Silver Spring, Maryland.
  • Mu, X., & Luo, L. (2005). Virtual reference for video collections: System infrastructure, user interface, and pilot user study. In A. Grove (Ed.), Proceedings of 68th ASIS&T Annual Meeting, Vol. 42. Silver Spring, Maryland.
  • Luo, L., West, D., Marchoinini, G. & Blake, C. (2005). A study of annotations for a consumer health portal. In Proceedings of the 5th ACM/IEEE Joint Conference on Digital Libraries (pp.388). New York, NY: The Association for Computing Machinery, Inc.
  • Blake, C., West, D., Luo, L., & Marchionini, G. (2005). Cataloging on-line health information: A content analysis of the NC Health Info portal. In Proceedings of the Annual American Medical Informatics Association Conference (AMIA 2005).

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