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 E-mail
 Curriculum Vitae
City: Carlsbad, CA
Telephone:
1-760-930-9223
Teaching & Professional Interests
- Computer / Information Networks
- Database and Other Retrieval Systems
- Evaluation of Service
- Information Systems and Technologies
- Online Catalog Retrieval Systems
- Public Libraries
- Strategic Planning
- Marketing
- Lobbying
- Users and Uses of Information Systems
Research Interests
- Academic Libraries
- Computer / Information Networks
- Evaluation of Service
- Funding
- Human-Computer Interaction
- Information Needs / Behaviors of the Public
- Information Systems and Technologies
- Online Catalog Retrieval Systems
- Public Libraries
- Research Methods
- Strategic Planning / Marketing / Lobbying
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Joe Matthews
Lecturer
Joe Matthews is Coordinator of the SJSU School of Library and Information Science Executive MLIS program. Joe has taught library information systems, strategic planning, and evaluation of library services.
As a consultant, Joe has assisted numerous libraries and local governments in a wide variety of projects including:
- Developing a Library Balanced Scorecard
- Assessing the value and performance of services offered in libraries
- Preparing strategic plans
- Developing performance measures for libraries
- Preparing long range plans for a consortium of libraries
- Preparing information technology plans
- Assessing the effectiveness and efficiency of information technology departments in libraries and local governments
- Selecting and implementing automated library information systems.
Joe has written a number of books including: Evaluation and Measurement of Library Services, Library Assessment in Higher Education; Strategic Planning and Management for Library Managers; Measuring for Results: The Dimension of Public Library Effectiveness; The Bottom Line: Determining and Communicating the Value of the Special Library and Library Information Systems: From Library Automation to Distributed Information Access Solutions.
Courses Taught
Education
- MBA University of California, Irvine
- BS (Business Administration) California State University, Long Beach
Academic & Professional Experience
- Lecturer and Coordinator of the Executive MLIS program, School of Library and Information Science, San José State University
- Independent Consultant, JRM Consulting, Inc.
- Vice Pesident, Operations, EOS International
- Vice President, Sales & Marketing, Inlex
- General Manager, Geac Computers
- Vice President, International Business, DRA & Associates, Inc.
- Independent Consultant, JMA & Associates, Inc.
Selected Publications (last five years only)
For other publications and presentations, see Curriculum Vitae PDF above.
Books
- Scorecards for Results: A Guide for Developing a Library Balanced Scorecard. Westport, CN: Libraries Unlimited, 2008.
- The Evaluation and Measurement of Library Services. Westport, CN: Libraries Unlimited, 2007.
- Scorecards for Results: A Guide for Developing a Library Balanced Scorecard. 2006. Available at www.ci.carlsbad.ca.us/pdfdoc.html?pid=444
- Library Assessment in Higher Education. Westport, CN: Libraries Unlimited, 2007.
- Strategic Planning and Management for Library Managers. Westport, CN: Libraries Unlimited, 2005.
- Technology Planning: Preparing and Updating a Library Technology Plan. Westport, CN: Libraries Unlimited, 2004.
- Measuring for Results: The Dimensions of Public Library Effectiveness. Westport, CN: Libraries Unlimited, 2003.
- The Bottom Line: Measuring the Value of the Special Library or Information Center. Englewood, CO: Libraries Unlimited, 2002.
- Thomas Kochtanek and Joseph R. Matthews. Library Information Systems: From Library Automation to Distributed Information Access Solutions. Englewood, CO: Libraries Unlimited, 2002.
Articles
- The Balanced Scorecard in Public Libraries: A Project Summary. Proceedings of the Library Assessment Conference: Building Effective, Sustainable, Practical Assessment. September 25-27, 2006, Charlottesville, Virginia. Washington, DC: Association of Research Libraries, 2007, 293-302.
- The Library Balanced Scorecard: Is It In Your Future?Public Libraries, 45 (6), November 2006, 64-71.
- Determining and Communicating the Value of the Library. Information Outlook, 7 (3), March 2003, 26-31.
- The Value of Information: The Case of the Library Catalog. Technical Services Quarterly, 19 (2), 2001, 1-16.
- The Value of Information in Library Catalogs. Information Outlook, 4 (7), July 2000, 18-24.
- Tech Trends: The Cyber-Library in 2020. Christian Librarian, 43 (2), April 2000, 63.
- Tech Trends: Operating Systems That Count. Christian Librarian, 43 (1), January 2000, 25.
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