Information Technology


Alfredo Alcantar
LMS Services Coordinator

Biographical Sketch

Alfredo Alcantar is the services coordinator for the online learning management system at the San José State University School of Information. In this role, he provides technical support and service, ensuring a high quality user experience for the iSchool’s faculty members and students. Alcantar assists faculty members in setting up their courses in the Canvas learning management system, trains faculty members and students on how to use Canvas, and helps faculty members and students solve any technical issues.
A member of the iSchool’s Technology and Resources Committee, Alcantar helps guide the school’s strategic planning process regarding new technologies in online education.
Alcantar joined the iSchool in 2011


B.A. in environmental studies, University of California, Santa Cruz

San José: Clark Hall 418B

Derek Christiansen
Web Technologist

Derek is the Web Technologist for the iSchool. His duties include managing the school’s Drupal CMS, developing and extending custom software for the school, and overseeing a team of student assistants. The web development team responds to a broad array of technical requests from our growing community of students, faculty, staff and stakeholders in the world of LIS.

In addition to the day to day maintenance of the iSchool websites, he creates web applications using AJAX, PHP/MySQL, JavaScript, jQuery, XHTML, CSS, and XML. Derek is an advocate for the open source software movement.

Biographical Sketch

Derek is happiest when joining tables in a MySQL database, but also enjoys time with his family and walks on the beach. He has two cats and believes humor is a brush with the sublime.  See:


MLIS San José State University (2008)

MBA University of Southern California (1995)

BA (English Literature) University of California, Irvine (1990)

Professional Experience

Web Technologist, School of Information (2011 – present)

Business Development Manager, Racal Recorders (1997-2002)

Inside Sales Supervisor, AirTouch Cellular (1989-1997)


Dale David

Biographical Sketch

Dale David graduated from the iSchool’s MLIS program in June 2004. He performs day-to-day LMS technical support, website support, faculty and student training, and multimedia creation and management. Prior to joining the iSchool, Dale worked in various law firms in San Francisco.


B.S. (Double major in Political Science and Philosophy) Santa Clara University.

M.L.I.S. San José State University.

San José: Clark Hall 408D

Abigail Laufer
Network Administrator

Abigail is the Network and System Administrator for the San José State University School of Information. Her primary duties include:

  • UNIX, Linux, and Windows server and application administration.
  • Technical planning and oversight of contracts with SaaS service providers.
  • End user support (faculty, staff, and students).
  • IT purchasing.
  • Mac computer support.
  • Server co-location planning and coordination.

Biographical Sketch

Abigail Laufer joined the SJSU iSchool in 1996 as a computer lab technician and server administrator.  Since 2000, she has helped build and support the iSchool technology infrastructure.


B.A. (English) University of California at Santa Barbara (1996)

M.L.I.S. San José State University (1999)

Professional Experience

Network Administration, SJSU School of Information (2000 – Current)

Network Operations, University of Washington(1999 – 2000)

System Administration, SJSU School of Information(1997 – 1999)

San José: Clark Hall 418N

Bob Lucore
Technology Support

Bob provides support for a variety of educational, web-based, technologies used by the iSchool’s students, faculty and staff. He responds to requests for assistance with Web Data Pro, a database management product used for teaching students how to construct and query databases. He provides technical assistance with Panopto, an application used for delivering web-based lectures in the iSchool. He helps to maintain and troubleshoot problems with WordPress websites used by all students in the MLIS program.

Biographical Sketch

Working in information technology is an “encore” career for Bob. Before entering the MLIS program at San José State, Bob had a long career as an economist. He taught on the faculties at Colorado State University and Centre College of Kentucky for eight years. He worked in economic research for the American Federation of Labor-Congress of Industrial Organizations (AFL-CIO) and the Teamsters. He was Director of Research and Policy for the United American Nurses.

Bob lives in the Washington, DC metro area.


MLIS San José State University (2015)
Ph.D. Program in Economics Colorado State University (ABD)
M.S. Economics Colorado State University (1985)
B.S. Economics Colorado State University (1976)

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